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Lee and Jeon: The Effect of Personality Type and Job Performance on Emotional Exhaustion and Job Satisfaction - Staff of the Center for Children's foodservice management -
Research Article

Korean Journal of Community Nutrition 2018; 23(6): 496-505.

Published online: 31 December 2018

DOI: https://doi.org/10.5720/kjcn.2018.23.6.496

The Effect of Personality Type and Job Performance on Emotional Exhaustion and Job Satisfaction - Staff of the Center for Children's foodservice management -

Kyung-Min Lee1, Min-Sun Jeon2

1National Institute of Food and Nutrition Service, Cheongju, Korea.

2Department of Food and Nutrition, Chungnam National University, Daejeon, Korea.

Corresponding author: Min Sun Jeon. Department of Food and Nutrition, Chungnam National University, 99, Daehak-ro, Yuseong-gu, Daejeon 34134, Korea. Tel: (042) 821-6836, Fax: (042) 821-8887, dearms@cnu.ac.kr

Received 8 October 2018       Revised 30 November 2018       Accepted 30 November 2018

Copyright © 2018 The Korean Society of Community Nutrition

The Korean Society of Community Nutrition

(open-access):

This is an Open-Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Objectives

This study examined the relationship between the personality traits and job performance of Centers for Children's Foodservice Management (CCFSM) staff on emotional exhaustion and job satisfaction. In addition, the characteristics of the center organization were examined to provide practical guidelines for the operation of the center. The aim was to determine management implications with an important meaning in human resource management to enhance the efficiency of the operation of Centers for Children's Foodservice Management (CCFSM).

Methods

Out of 207 centers, there were 1,057 employees at 173 centers who agreed to participate in the study, the questionnaire was mailed on February 17, 2017 and collected by mail on March 31, 2017. Finally, 81 centers (46.82%) participated in the survey and 493 questionnaires were used.

Results

Neuroticism among the five personality factors had a positive (+) influence on ‘cynicism’ and ‘exhaustion’ among the three subordinate factors of emotional exhaustion, negative (−) effects on the ‘job’ among the six subscales of job satisfaction. In addition, openness showed a negative (−) effect on ‘loss of professional confidence’ of emotional exhaustion and positive (+) relationship with the ‘job’ of job satisfaction. Agreeableness appeared to have a negative (−) effect on all factors of emotional exhaustion and a positive (+) influence on all factors of job satisfaction. As a result of analyzing the effects of job performance on emotional exhaustion and job satisfaction, the planning and operations management team showed a positive (+) influence on all factors of emotional exhaustion and negative (−) influence on all factors of job satisfaction. On the other hand, the nutrition management team showed a negative (−) influence on all emotional exhaustion factors and a positive (+) influence on the factors of job satisfaction. The hygiene management team showed a positive (+) relationship with ‘Emotional exhaustion’ among the subordinate factors of emotional exhaustion and a negative (−) influence on the ‘Educational opportunity’ of job satisfaction.

Conclusions

The personality type and job performance of Centers for Children's foodservice management (ccfsm) staff significantly affected the emotional exhaustion and job satisfaction.

Keywords: Centers for Children's Foodservice Management (CCFSM), five personality factors, job performance, emotional exhaustion, job satisfaction

Figures and Tables

Fig. 1

Conceptual model of research

kjcn-23-496-g001
Table 1

Study of variables model fit index

kjcn-23-496-i001

1) CMIN : minimum chi-square, 2) P-value : P<0.001, 3) χ2/df : chi-squared distribution/degree of freedom, 4) RMSEA : Root Mean Square Erro of Approximation, 5) CFI : Comparative Fit Index, 6) NFI : Normed Fit Index, 7) TLI : Tucker-Lewis Index, 8) IFI : Incremental Fit Index

***: p<0.001

Table 2

AVE and conceptual reliability

kjcn-23-496-i002

1) AVE : Average Variance Extracted

2) CR : Construct reliability

Table 3

If the personality type is an independent variable, Research Model Fit Index

kjcn-23-496-i003

1) CMIN : minimum chi-square, 2) P-value : P<0.001, 3) χ2/df : chi-squared distribution/degree of freedom, 4) RMSEA : Root Mean Square Erro of Approximation, 5) CFI : Comparative Fit Index, 6) NFI : Normed Fit Index, 7) TLI : Tucker-Lewis Index, 8) IFI : Incremental Fit Index

***: p<0.001

Table 4

If the personality type is an independent variable, research model structural equation analysis results

kjcn-23-496-i004

***: p<0.001

Table 5

If job performance is an independent variable, Research Model Fit Index

kjcn-23-496-i005

1) CMIN : minimum chi-square, 2) P-value : P<0.001, 3) χ2/df : chi-squared distribution/degree of freedom, 4) RMSEA : Root Mean Square Erro of Approximation, 5) CFI : Comparative Fit Index, 6) NFI : Normed Fit Index, 7) TLI : Tucker-Lewis Index, 8) IFI : Incremental Fit Index

***: p<0.001

Table 6

If job performance is an independent variable, research model structural equation analysis results

kjcn-23-496-i006

***: p<0.001

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ORCID iDs

Min-Sun Jeon
https://orcid.org/0000-0003-4997-5178

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