Journal List > Asian Oncol Nurs > v.19(4) > 1140689

Kang and Jung: Effects of Emotional Intelligence and Nursing Working Environment on Nursing Performance of Nurses Caring for Cancer Patients in Small and Medium Hospitals: The Mediating Effect of Communication Competence

Abstract

Purpose

The purpose of this study was to investigate whether the effects of emotional intelligence and working environment on nursing performance of nurses caring for cancer patients in small and medium hospitals were mediated by communication competence.

Methods

The data was collected between Aug. 1 and Aug. 30, 2018 from 240 nurses caring for cancer patients from 11 small and medium hospitals in B city. Variables included in this study were the Wong and Law Emotional Intelligence Scale (WLEIS), the Practice Environment Scale of Nursing Work Index (PES-NWI), the Global Interpersonal Communication Competence (GICC), and nursing performance. The collected data were analyzed by t-tests, ANOVA and Scheffe's test, Pearson's correlation coefficients, and 3 step multiple regression using SPSS/WIN 24.0 and the Sobel test.

Results

Communication competence, in the relationship between emotional intelligence and nursing working environment on nursing performance in nurses caring for cancer patients in small and medium hospitals, showed a partial mediating effect (Z=5.24, p<.001; Z=2.44, p=.001 respectively).

Conclusion

The results of this study showed the effects of emotional intelligence and nursing working environment on nursing performance of nurses caring for cancer patients in small and medium hospitals were mediated by communication competence.

Figures and Tables

Table 1

Characteristics of the Subjects (N=240)

aon-19-233-i001
Table 2

Scores of Emotional Intelligence, Nursing Working Environment, Communication Competence, Nursing Perfor-mance (N=240)

aon-19-233-i002
Table 3

Correlation among Emotional Intelligence, Nursing Working Environment, Communication Competence, Nursing Performance (N=240)

aon-19-233-i003

EI=Emotional intelligence; NWE=Nursing working environment; CC=Communication competence; NP=Nursing performance.

Table 4

Mediating Effect of Communication Competence on the Relationship between Emotional Intelligence and Nursing Performance, Nursing Working Environment and Nursing Performance (N=240)

aon-19-233-i004

EI=Emotional intelligence; NWE=Nursing working environment; CC=Communication co-mpetence; NP=Nursing performance.

Notes

This article is based on part of the first author's master's thesis from Kosin University.

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TOOLS
ORCID iDs

Yoon-Ji Kang
https://orcid.org/0000-0001-7157-0180

Kwuy-Im Jung
https://orcid.org/0000-0002-4537-4546

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