The results were as follows :

1. The work duration of a subjects, except one case, amounted to more than 5 years.

2. Serum creatinine phosphokinase and aspartate aminotransferase showed significant linear association with positive questionnaire responses.

3. It was suggested rbaf muscle enzyme, rheumatoid factor, cervical radiogram and orthopaedic physical examination are quite helpful in the diagnosis occupational cervicobrachial disorders. However, the value of elect romyographic study was questioned.

4. Finally, it was found 9 out of 290 female international telephone operators needed active intervention in health management as well as work.