Journal List > Korean J Occup Environ Med > v.22(4) > 1125625

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Chu, Ryou, Bae, Song, Lee, and Kim: Association between Emotional Labor and Symptoms of Depression among Bankers
Original Article

Korean Journal of Occupational and Environmental Medicine 2010; 22(4): 316-323.

Published online: 31 December 2010

DOI: https://doi.org/10.35371/kjoem.2010.22.4.316

Association between Emotional Labor and Symptoms of Depression among Bankers

Sanghyo Chu, Hyunchul Ryou1, Kyujeong Bae, Jaechul Song, Soojin Lee, Inah Kim2

Department of Occupational and Environmental Medicine, College of Medicine, Hanyang University, Korea.

1Department of Occupational and Environmental Medicine, Wonjin Green Hospital, Korea.

2Department of Preventive Medicine, School of Medicine, Eulji University, Korea.

Corresponding author (inahkim@eulji.ac.kr)

Received 1 April 2010       Revised 20 September 2010       Accepted 28 September 2010

Copyright © 2010 The Korean Society of Occupational and Environmental Medicine

Abstract

Objectives

We focused on the relationship between symptoms of depression and emotional labor to investigate the mental health status of workers.

Methods

In this cross-sectional study, a total of 2,346 workers among bankers were our study subjects. A self-administered questionnaire was used to assess the socio-demographics, job characteristics, emotional labor and, the Center for Epidemiologic Studies-Depression scale (CES-D). We used multiple logistic regression analysis to estimate the relationship between emotional labor and the symptoms of depression.

Results

The prevalence of symptoms of depression among the survey subjects was 20.6%. After adjusting for confounding factors, emotional effort (OR: 1.7, 95% CI=1.28~2.31) and, emotional disharmony (OR: 4.5, 95% CI=3.13~6.44) in men and emotional effort (OR: 1.9, 95% CI=1.33~2.75), emotional disharmony (OR: 6.1, 95% CI=4.12~9.09) in women showed a statistically significant association with symptoms of depression.

Conclusions

These results suggest that emotional disharmony and emotional effort are related to symptoms of depression. Managing emotional disharmony is important in managing symptoms of depression.

Keywords: Depression symptom, Emotional labor

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