Job satisfaction level of dental staff at oral health centers for people with special needs

Mi-Jung Park; Taejun Park; Ji-A Shin; Min-Jeong Cho; Eun-Kyong Kim; Keun-Bae Song; Youn-Hee Choi

doi:10.11149/jkaoh.2019.43.1.14

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Park, Park, Shin, Cho, Kim, Song, and Choi: Job satisfaction level of dental staff at oral health centers for people with special needs

Original Article

Journal of Korean Academy of Oral Health 2019; 43(1): 14-20.

Published online: 31 March 2019

DOI: https://doi.org/10.11149/jkaoh.2019.43.1.14

Job satisfaction level of dental staff at oral health centers for people with special needs

Mi-Jung Park¹, Taejun Park¹, Ji-A Shin², Min-Jeong Cho¹, Eun-Kyong Kim³, Keun-Bae Song¹, Youn-Hee Choi¹

¹Department of Preventive Dentistry, School of Dentistry, Kyungpook National University, Daegu, Korea.

²Hyeonpung Mac Dental Clinic, Daegu, Korea.

³Department of Dental Hygiene, College of Science & Technology, Kyungpook National University, Sangju, Korea.

Corresponding Author: Youn-Hee Choi. Department of Preventive Dentistry, School of Dentistry, Kyungpook National University, 2177 Dalgubeol-daero, Jung-gu, Daegu 41940, Korea. Tel: +82-53-660-6871, Fax: +82-53-423-2947, cyh1001@knu.ac.kr

Received 17 August 2018 Revised 21 February 2019 Accepted 14 March 2019

Journal of Korean Academy of Oral Health

(open-access):

This is an open-access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Objectives

The purpose of this study was to investigate the job satisfaction level of the dental staff working at oral health centers for people with disabilities.

Methods

A questionnaire survey was conducted with 73 dentists and dental hygienists working at seven regional oral health centers for people with special needs and dental hospitals for people with disabilities in Seoul. The questionnaire consisted of seven questions across two subscales: general satisfaction (4 questions) and satisfaction with wage and welfare (3 questions). The internal consistency of the questionnaire items was assessed using Cronbach's alpha (0.80). The responses were analyzed using a t-test with SPSS (version 23.0).

Results

Of the 73 dental staff members, 50% were dentists, 64% were women, and participants' average age was 30 years. In total, 58% of the participants had up to five years of experience working with people with disabilities, 42% of them worked full-time, and each participant treated an average of 200 patients with disabilities per month. The participants reported that their salary was relatively low. Dental hygienists had higher satisfaction level than dentists in the institution's welfare work. The more full-time workers answered, the more suitable they are for their work.

Conclusions

The job satisfaction level of most professionals working in oral health centers for people with disabilities was not very high but they felt rewarded by their welfare work. It was inferred that it is necessary to examine and improve institutional support aspects such as human resource support. Increasing the number of centers in the central region is also needed.

Keywords: Dentist, Dental hygienist, Job satisfaction, Oral health center, People with disabilities

Figures and Tables

Table 1

Result of factor analysis and reliability analysis

Table 2

General characteristics and satisfaction of the study participants

^*P<0.05 (determined by t-test).

Seven questions on the 5-likert scale of satisfaction.

Table 3

General characteristics and satisfaction of the study participants

Table 4

General characteristics and satisfaction according to the each question

^*Statistically significant (P<0.05) by t-test.

DH, dental hygienist.

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ORCID iDs: Youn-Hee Choi
https://orcid.org/0000-0001-5712-8097
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