Factors Influencing Managerial Competence of Frontline Nurse Managers

Ran Lee; Miyoung Kim; Sujin Choi; Hee Yeon Shin

doi:10.11111/jkana.2018.24.5.435

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Lee, Kim, Choi, and Shin: Factors Influencing Managerial Competence of Frontline Nurse Managers

Original Article

Journal of Korean Academy of Nursing Administration 2018; 24(5): 435-444.

Published online: 31 December 2018

DOI: https://doi.org/10.11111/jkana.2018.24.5.435

Factors Influencing Managerial Competence of Frontline Nurse Managers

Ran Lee¹

, Miyoung Kim²

, Sujin Choi³, Hee Yeon Shin⁴

¹Graduate School, Ewha Womans University · Department of Nursing, National Cancer Center, Korea.

²College of Nursing · Ewha Research Institute of Nursing Science, Ewha Womans University, Korea.

³College of Nursing, Woosuk University, Korea.

⁴Graduate School, Ewha Womans University, Korea.

Corresponding author: Kim, Miyoung. College of Nursing, Ewha Womans University, 52, Ewhayeodae-gil, Seodaemun-gu, Seoul 03760, Korea. Tel: +82-2-3277-6694, Fax: +82-2-3277-2850, mykim0808@ewha.ac.kr

Received 17 September 2018 Revised 19 October 2018 Accepted 2 November 2018

Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to investigate the relationship between nursing practice environment, resilience, job stress, communication skills, and managerial competence of frontline nurse managers and identify factors influencing their managerial competence.

Methods

A descriptive research was carried out with 148 frontline nurse managers in six general hospitals. From August 16 to October 7, 2016 data were collected using a questionnaire. Data were analyzed with descriptive statistics, independent t-test, One-way ANOVA, Scheffé test, Pearson correlation coefficients, and multiple regression using IBM SPSS/WIN 22.0.

Results

Managerial competence of frontline nurse managers was positively correlated with nursing practice environment (r=.41 p<.001), resilience (r=.45, p<.001), communication skills (r=.38, p<.001) and was negatively correlated with job stress (r=−.27, p<.001). The factors influencing managerial competence were nursing practice environment (β=.29, p=.002) and resilience (β=.28, p=.007) in that order. The input variables explained 30.8% of managerial competence.

Conclusion

The results suggest that a policy guideline is needed to enhance managerial competence of frontline nurse managers. The policy guideline should include achieving an adequate level of nurse staffing to improve the nursing practice environment and providing frontline nurse managers with educational support and administrative assistance to increase their resilience.

Keywords: Practice environment, Resilience, Job stress, Communication skills, Professional competence

Figures and Tables

Table 1

General Characteristics of the Participants(N=148)

Table 2

Level of Nursing Practice Environment, Resilience, Job Stress, Communication Skills, and Managerial Competence (N=148)

Table 3

Nursing Practice Environment, Resilience, Job Stress, Communication Skills, and Managerial Competency according to General Characteristics (N=148)

a, b, c=Scheffé test.

Table 4

Correlation Matrix of Study Variables (N=148)

Table 5

Predictors of Managerial Competence by Multiple Regression Analysis (N=148)

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ORCID iDs

Ran Lee
https://orcid.org/0000-0001-7285-2999

Miyoung Kim
https://orcid.org/0000-0002-9332-2951

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