Journal List > J Korean Acad Nurs Adm > v.24(5) > 1111561

Kim and Kim: Relationship of Conflict Management Style, Professional Autonomy, Role Conflict and Organizational Commitment of Nurses in General Hospitals



The purpose of this research was to examine the relationship between types of conflict management style, role conflict, professional autonomy and organizational commitment of hospital nurses, and to identify factors influencing organizational commitment.


Participants were 165 conveniently selected nurses from one general hospital in Gangwon province. Data were collected from March 28 to April 6, 2018 using self-report questionnaires.


There was a significant difference in the level of professional autonomy and organizational commitment depending on the nurses' styles of conflict management. A statistically significant positive correlation between professional autonomy and organizational commitment was found, and a negative correlation between environmental barriers in role conflict and organizational commitment. Participants' professional autonomy and environmental barriers in role conflict explained 17.9% of organizational commitment.


These finding indicate that professional autonomy and environmental barriers are both very important factors influencing organizational commitment. Accordingly, it is necessary to improve nurses' organizational commitment, enhance autonomy and reduce environmental barriers for nurses performing nursing roles.

Figures and Tables

Table 1

Cluster Analysis of Conflict Management Styles (N=165)


Cluster 1=Integrating-obliging-compromising; Cluster 2=Dominating-avoiding; Cluster 3=Avoiding; Cluster 4=Obliging-avoiding, Cluster 5=Compromising-dominating-integrating.

Table 2

Level of Professional Autonomy, Role Conflict, Organizational Commitment (N=165)

Table 3

Differences of Professional Autonomy, Role Conflict, Organizational Commitment to General Characteristics of the Participants and Conflict Management Styles (N=165)


Cluster 1=Integrating-obliging-compromising; Cluster 2=Dominating-avoiding; Cluster 3=Avoiding; Cluster 4=Obliging-avoiding; Cluster 5=Compromising-dominating-integrating.

Table 4

Correlation among Valuables (N=165)

Table 5

Factors Influencing to Organization Commitment (N=165)



This article is a revision of the first author's master's thesis from Yonsei University.


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