Relationship of Conflict Management Style, Professional Autonomy, Role Conflict and Organizational Commitment of Nurses in General Hospitals

Sun Young Kim; Ki-Kyong Kim

doi:10.11111/jkana.2018.24.5.387

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Kim and Kim: Relationship of Conflict Management Style, Professional Autonomy, Role Conflict and Organizational Commitment of Nurses in General Hospitals

Original Article

Journal of Korean Academy of Nursing Administration 2018; 24(5): 387-395.

Published online: 31 December 2018

DOI: https://doi.org/10.11111/jkana.2018.24.5.387

Relationship of Conflict Management Style, Professional Autonomy, Role Conflict and Organizational Commitment of Nurses in General Hospitals

Sun Young Kim¹

, Ki-Kyong Kim²

¹Wonju Severance Christian Hospital, Korea.

²School of Nursing, Wonju College of Medicine, Yonsei University, Korea.

Corresponding author: Kim, Ki-Kyong. School of Nursing, Wonju College of Medicine, Yonsei University, 20 Ilsan-ro, Wonju 26426, Korea. Tel: +82-33-741-0380, Fax: +82-33-743-9490, kyongkk@yonsei.ac.kr

Received 16 August 2018 Revised 2 August 2018 Accepted 12 August 2018

Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this research was to examine the relationship between types of conflict management style, role conflict, professional autonomy and organizational commitment of hospital nurses, and to identify factors influencing organizational commitment.

Methods

Participants were 165 conveniently selected nurses from one general hospital in Gangwon province. Data were collected from March 28 to April 6, 2018 using self-report questionnaires.

Results

There was a significant difference in the level of professional autonomy and organizational commitment depending on the nurses' styles of conflict management. A statistically significant positive correlation between professional autonomy and organizational commitment was found, and a negative correlation between environmental barriers in role conflict and organizational commitment. Participants' professional autonomy and environmental barriers in role conflict explained 17.9% of organizational commitment.

Conclusion

These finding indicate that professional autonomy and environmental barriers are both very important factors influencing organizational commitment. Accordingly, it is necessary to improve nurses' organizational commitment, enhance autonomy and reduce environmental barriers for nurses performing nursing roles.

Keywords: Conflict management style, Professional autonomy, Role conflict, Organizational commitment

Figures and Tables

Table 1

Cluster Analysis of Conflict Management Styles (N=165)

Cluster 1=Integrating-obliging-compromising; Cluster 2=Dominating-avoiding; Cluster 3=Avoiding; Cluster 4=Obliging-avoiding, Cluster 5=Compromising-dominating-integrating.

Table 2

Level of Professional Autonomy, Role Conflict, Organizational Commitment (N=165)

Table 3

Differences of Professional Autonomy, Role Conflict, Organizational Commitment to General Characteristics of the Participants and Conflict Management Styles (N=165)

Cluster 1=Integrating-obliging-compromising; Cluster 2=Dominating-avoiding; Cluster 3=Avoiding; Cluster 4=Obliging-avoiding; Cluster 5=Compromising-dominating-integrating.

Table 4

Correlation among Valuables (N=165)

Table 5

Factors Influencing to Organization Commitment (N=165)

Notes

This article is a revision of the first author's master's thesis from Yonsei University.

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ORCID iDs

Sun Young Kim
https://orcid.org/0000-0001-8364-0078

Ki-Kyong Kim
https://orcid.org/0000-0002-5569-579X

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