Development of practical curriculum for dental coordinator based on DACUM

Hye-eun Cho; Choong-Ho Choi

doi:10.11149/jkaoh.2018.42.4.187

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Cho and Choi: Development of practical curriculum for dental coordinator based on DACUM

Original Article

Journal of Korean Academy of Oral Health 2018; 42(4): 187-198.

Published online: 28 December 2018

DOI: https://doi.org/10.11149/jkaoh.2018.42.4.187

Development of practical curriculum for dental coordinator based on DACUM

Hye-eun Cho¹, Choong-Ho Choi²

¹Department of Dental Hygiene, Kwangju Women's University, Gwangju, Korea.

²Department of Preventive and Public Health Dentistry, Chonnam National University School of Dentistry, Gwangju, Korea.

Corresponding Author: Choong-Ho Choi. Department of Preventive and Public Health Dentistry, Chonnam National University School of Dentistry, 33 Yongbong-dong, Gwangju 61186, Korea. Tel: +82-62-530-5839, Fax: +82-62-530-5835, hochoi@chonnam.ac.kr

Received 2 October 2018 Revised 15 October 2018 Accepted 15 October 2018

Journal of Korean Academy of Oral Health

(open-access):

This is an open-access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Objectives

The purpose of this study was to analyze the duties of dental coordinators using the DACUM technique and to develop a practical training course for dental coordinators based on the results.

Methods

The curricula for clinic coordinators across 20 educational institutions were analyzed. A board of DACUM specialists was assembled to analyze the role of dental coordinators and to develop a practical curriculum.

Results

First, after analysis, we selected 8 duties and 34 tasks that should comprise the role of a dental coordinator, and the number of major tasks was 21. Second, the educational program for dental coordinators developed in this study consisted of a total of 60 hours, including 42 hours of lecture and 18 hours of practice. A pre-requisite curriculum and a final curriculum were developed, and the detailed educational contents and supplies were outlined for each subject. Third, after comparing it with the existing clinic coordinator curricula from 20 educational institutions, the curriculum based on DACUM contained 11 additional fields.

Conclusions

This study developed a more specialized, detailed, and practical dental coordinator curriculum based on DACUM. It is expected that more dental coordinators could be trained more professionally with this curriculum, and it could lead to further improvement of the curriculum.

Keywords: DACUM, Dental coordinator, Duties, Practical curriculum, Task

Figures and Tables

Fig. 1

Job model based on job analysis of dental coordinator.

Table 1

Development process of job analysis and practical curriculum for dental coodrinator based on DACUM

Table 2

Occupational specification of dental coordinator

Table 3

Dental coordinator task level assessment

Table 4

Key Task

Table 5

Training time according to task priority

Table 6.1

KSA-Matrix for ‘External customer management’ job areas

Table 6.2

KSA-Matrix for ‘Internal customer management’ job areas

Table 6.3

KSA-Matrix for ‘Manage medical records management’ job areas

Table 6.4

KSA-Matrix for ‘Materials and equipment management’ job areas

Table 6.5

KSA-Matrix for ‘Environmental and interior management’ job areas

Table 6.6

KSA-Matrix for ‘Safety management’ job areas

Table 6.7

KSA-Matrix for ‘Administrative administration’ job areas

Table 6.8

KSA-Matrix for ‘Self development’ job areas

Table 7

Dental coordinator practical curriculum developed through DACUM

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