Importance and Performances of Visiting Nurse Services Provided under the Long Term Care Insurance System for the Elderly

Do Hwa Byeon; Hye Jin Hyun

doi:10.12799/jkachn.2013.24.3.332

Journal List > J Korean Acad Community Health Nurs > v.24(3) > 1058317

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Byeon and Hyun: Importance and Performances of Visiting Nurse Services Provided under the Long Term Care Insurance System for the Elderly

Original Article

Journal of Korean Academy of Community Health Nursing 2013; 24(3): 332-345.

Published online: 30 September 2013

DOI: https://doi.org/10.12799/jkachn.2013.24.3.332

Importance and Performances of Visiting Nurse Services Provided under the Long Term Care Insurance System for the Elderly

Do Hwa Byeon¹, Hye Jin Hyun²

¹Instructor of Samcheok Care Helper Training Institute, Samcheok, Korea.

²Department of Nursing Kangwon National University, Chuncheon, Korea.

Corresponding author: Hyun, Hye Jin. Department of Nursing, Kangwon National University, 192-1 Hyoja 2-dong, Chuncheon 200-701, Korea. Tel: +82-33-250-8884, Fax: +82-33-242-7571, hjhyun@kangwon.ac.kr

Received 18 April 2013 Accepted 20 September 2013

(open-access):

This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

This study was attempted to provide quality improvement and revitalization of visiting nurse services by Importance-Performance Analysis of persons being provided with the services.

Methods

The subjects were 350 people being provided with visiting nurse services from a long term home care institution in the kangwon Province during the period of data collection between Aug. 16 and Sep. 15, 2011. Data analysis was conducted through t-test, ANOVA, and IPA by using the SPSS/WIN 12.0 program.

Results

As a result of the Importance-Performance Analysis of visiting nurse services, it turned out that the strength on reliability, assurance, and empathy should be maintained with good work and the aspects of responsiveness appeared to be intensively improved, and the tangibility proved to be subject to improvement.

Conclusion

For the activation of visiting nurse services, methods for improving the performance in the intensive care area and management strategy establishment which highlights the advantages of strength maintenance area are needed.

Keywords: Long-term care insurance, Visiting nurses, Elderly

Figures and Tables

Figure 1-A

Importance-performance analysis of visiting nurse service by area.

Figure 1-B

Importance-performance analysis of visiting nurse service by detailed item.

Table 1

Credibility and Validity of Measuring Tool (N=350)

Table 2

General and Service related Characteristics of Subjects (N=350)

Table 3

Importance and Performance of Visiting Nurse Service (N=350)

Table 4

Importance and Performance of Visiting Nurse Service according to General and Service related Characteristics (N=350)

BP=blood pressure; BST=blood sugar test.

Notes

This article is a condensed form of the first author's doctoral thesis from Kangwon University.

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