Journal List > J Korean Acad Psychiatr Ment Health Nurs > v.22(3) > 1057974

Han, Choi, Lee, Lim, Park, Yang, and Cha: Development and Effectiveness of the Job Stress Management Program for Health Care Professionals



The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals.


The study design was a nonequivalent control group pre-post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using χ2-test, t-test with the SAS 9.2 program.


There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group.


The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.

Figures and Tables

Table 1
Contents of Job Stress Management Program
Table 2
Homogeneity Test for General Characteristics between Experimental and Control Groups (N=80)

Exp.=experimental group; Cont.=control group.

Table 3
Homogeneity Test of Dependent Variables between Experimental and Control Groups (N=80)

Exp.=experimental group; Cont.=control group.

Table 4
Comparison of Dependent Variables between Two Groups (N=80)

Exp.=experimental group; Cont.=control group; SOS=symptoms of stress.


This research was supported by General Research Program through the National Research Foundation of Korea funded by the Ministry of Education, Science and Technology.


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