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Han, Choi, Lee, Lim, Park, Yang, and Cha: Development and Effectiveness of the Job Stress Management Program for Health Care Professionals
Original Article

Journal of Korean Academy of Psychiatric and Mental Health Nursing 2013; 22(3): 180-192.

Published online: 30 September 2013

DOI: https://doi.org/10.12934/jkpmhn.2013.22.3.180

Development and Effectiveness of the Job Stress Management Program for Health Care Professionals

Kuem-Sun Han1, Mi-Young Choi2, Eun Mi Lee3, Hee Su Lim4, Young Hee Park5, Yun Kyung Yang6, Sun Kyung Cha7

1College of Nursing, Korea University, Seoul, Korea.

2Department of Nursing, Baekseok Cultural University, Cheonan, Korea.

3Department of Nursing, Dongseo University, Busan, Korea.

4Faculty of Nursing, Suwon Women's College, Suwon, Korea.

5Department of Nursing, Far East University, Eumseong, Korea.

6Graduate School, Korea University College of Nursing, Seoul, Korea.

7Department of Nursing, Sun Moon University, Asan, Korea.

Corresponding author: Choi, Mi Young. Department of Nursing, Baekseok Cultural University, Anseo-dong, Dongnam-gu, Cheonan 330-705, Korea. Tel: +82-41-550-2152, Fax: +82-41-550-2153, soazae@hanmail.net

Received 28 June 2013       Revised 6 September 2013       Accepted 25 September 2013

© 2013 The Korean Academy of Psychiatric and Mental Health Nursing

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals.

Methods

The study design was a nonequivalent control group pre-post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using χ2-test, t-test with the SAS 9.2 program.

Results

There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group.

Conclusion

The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.

Keywords: Nurses, Physicians, Job stress, Communication

Figures and Tables

Table 1
Contents of Job Stress Management Program
jkapmhn-22-180-i001
Table 2
Homogeneity Test for General Characteristics between Experimental and Control Groups (N=80)
jkapmhn-22-180-i002

Exp.=experimental group; Cont.=control group.

Table 3
Homogeneity Test of Dependent Variables between Experimental and Control Groups (N=80)
jkapmhn-22-180-i003

Exp.=experimental group; Cont.=control group.

Table 4
Comparison of Dependent Variables between Two Groups (N=80)
jkapmhn-22-180-i004

Exp.=experimental group; Cont.=control group; SOS=symptoms of stress.

Notes

This research was supported by General Research Program through the National Research Foundation of Korea funded by the Ministry of Education, Science and Technology.

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