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Chung and Hwang: Patients' Experience of Participation in Hospital Care
Original Article

Journal of Korean Academy of Nursing Administration 2017; 23(5): 504-514.

Published online: 31 December 2017

DOI: https://doi.org/10.11111/jkana.2017.23.5.504

Patients' Experience of Participation in Hospital Care

Soojin Chung, Jee-In Hwang

College of Nursing Science, Kyung Hee University, Korea.

Corresponding author: Hwang, Jee-In. College of Nursing Science, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Korea. Tel: +82-2-961-9145, Fax: +82-2-961-9398, jihwang@khu.ac.kr

Received 31 August 2017       Revised 26 October 2017       Accepted 25 November 2017

Copyright © 2017 Korean Academy of Nursing Administration

Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The aim of this study was to explore patients' experience of participation in their hospital care.

Methods

Face-to-face interviews using a semi-structured interview guide were conducted with a total of 21 patients in a tertiary hospital in Seoul, South Korea. Collected data were analyzed using a qualitative content analysis.

Results

Two categories of patients' experience of participation in hospital care emerged: 1) Reactive participatory activity, 2) active participatory activity. Major participatory activities included ‘complying with medical instructions’, ‘listening’, ‘responding’ and ‘questioning’. Healthcare professionals' attentive attitudes and explanation, and availability of care equipment were facilitating factors affecting patient participation in their care, whereas limited accessibility to and poor communication with healthcare professionals, inconvenient patient room, and patient factors were barriers to their participation.

Conclusion

The findings in this study reveal that patients tend to participate in their care in a reactive way and that healthcare professionals have a significant role in facilitating patients' participation. Furthermore, the care environment and patient factors need to be considered to promote patient participation in hospital care.

Keywords: Patient participation, Patient experience, Hospital, Qualitative content analysis

Figures and Tables

Table 1

Patients' Experience of Participatory Activities in a Hospital Setting

jkana-23-504-i001

MRI=Magnetic resonance imaging.

Table 2

Factors Affecting Patients' Participatory Activities

jkana-23-504-i002

Notes

This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education(no. 2014R1A1A2055455).

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