Journal List > J Korean Acad Nurs Adm > v.23(1) > 1051929

TOOLS
Ko, Lee, and Koh: Effects of Nurses' Social Capital and Job Engagement on Nursing Performance: Focused on the Mediating effects of Organizational Citizenship Behavior
Original Article

Journal of Korean Academy of Nursing Administration 2017; 23(1): 42-51.

Published online: 31 January 2017

DOI: https://doi.org/10.11111/jkana.2017.23.1.42

Effects of Nurses' Social Capital and Job Engagement on Nursing Performance: Focused on the Mediating effects of Organizational Citizenship Behavior

Mi Soon Ko1, Hyunsook Zin Lee2, Myung Suk Koh3

1Graduate School, Sahmyook University, Seoul, Korea.

2Department of Nursing, Kyungdong University, Wonju, Korea.

3Department of Nursing, Sahmyook University, Seoul, Korea.

Corresponding author: Lee, Hyunsook Zin. Department of Nursing, Kyungdong University, 815 Gyeonhwon-ro, Munmak-eup, Wonju 24695, Korea. Tel: +82-33-738-1442, Fax: +82-33-738-1447, zinhslee@gmail.com

Received 9 November 2016       Revised 30 November 2016       Accepted 30 November 2016

Copyright © 2017 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to identify the casual relationship between nurses' social capital, job engagement and nursing performance and to verify the goodness of fit between a hypothetical model and actual data in order to suggest the best model.

Methods

This survey was conducted with 250 nurses working in 3 general hospitals in Seoul. Data were collected from June 20 to July 29, 2016 and analyzed using SPSS/WIN 21.0 and AMOS 21.0.

Results

Nurses' social capital and job engagement were found to have no direct effect on increasing nursing performance. But, it was found that social capital and job engagement had indirect effects on nursing performance through mediating organizational citizenship behavior. Social capital had direct effects on increasing job engagement and indirect effects on organizational citizenship behavior.

Conclusion

Results of this study indicate that nurse managers should concentrate efforts on increasing nurses's job engagement and preparing organization to increase social capital in order to improve nursing performance.

Keywords: Social capital, Work performance, Nurse, Job engagement, Organizational citizenship behavior

Figures and Tables

Figure 1

Hypothetical model with parameter estimates for nursing performance.

jkana-23-42-g001
Figure 2

Path diagram of the model.

jkana-23-42-g002
Table 1

Descriptive Statistics and Pearson Coefficient Correlation for Measured Variables (N=239)

jkana-23-42-i001

*Correlation is significant at the .01 level (2-tailed).

Table 2

Parameter Estimates and SMC of Modified Structural Model

jkana-23-42-i002

CR=Critical ratio, SMC=Squared multiple correlation.

Table 3

Effects of Predictor Variables in the Modified Model

jkana-23-42-i003

*p<.05, **p<.01; SMC=Squared multiple correlation.

References

1. Ha NS, Choi J. An analysis of nursing competency affecting on job satisfaction and nursing performance among clinical nurses. J Korean Acad Nurs Adm. 2010; 16(3):286–294. DOI: 10.11111/jkana.2010.16.3.286.
2. Park HK. The structural equation modeling on job performance of clinical nurses [dissertation]. Busan: Kosin University;2013.
3. Song HS. A study on the empowerment and job satisfaction, job performance in hospital nurses [master's thesis]. Wanju: Woosuk University;2012.
4. Kim SY, Kim EK, Lim HM, Lee MY, Park KO, Lee KA. Structural equation modeling on nursing productivity of nurses in Korea. J Korean Acad Nurs. 2013; 43(1):20–29. DOI: 10.4040/jkan.2013.43.1.20.
5. Lee HS, Yom YH. Role of self-leadership and social support in the relationship between job embeddedness and job performance among general hospital nurses. J Korean Acad Nurs Adm. 2015; 21(4):375–385. DOI: 10.11111/jkana.2015.21.4.375.
6. Noh GM, Yoo MS. Effects of workplace spirituality and organizational citizenship behavior on nursing performance. J Korean Acad Nurs Adm. 2016; 22(3):251–259. DOI: 10.11111/jkana.2016.22.3.251.
7. Bae BR. Antecedent and consequence of organizational citizenship behavior: focused on participation in decision-making and individual performance. Korean J Local Gov Adm Stud. 2014; 28(3):1–22.
8. Han J, Woo HY, Ju ES, Lim SH, Han SS. Effects of nurses' social capital on turnover intention: focused on the mediating effects organizational commitment and organizational cynicism. J Korean Acad Nurs. 2013; 43(4):517–525. DOI: 10.4040/jkan.2013.43.4.517.
9. Read EA, Laschinger HKS. The influence of authentic leadership and empowerment on nurses' relational social capital, mental health and job satisfaction over the first year of practice. J Adv Nurs. 2015; 71(7):1611–1623. DOI: 10.1111/jan.12625.
10. Jang KS, Kim EA, Oh SH. Effects of social capital on organizational performance in hospital organization: focusing on effects of intellectual capital. J Korean Acad Nurs Adm. 2011; 17(1):22–32. DOI: 10.11111/jkana.2011.17.1.22.
11. Schaufeli WB, Salanova M, GonzáZlez-romá V, Bakker AB. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. J Happiness Stud. 2002; 3(1):71–92. DOI: 10.1023/a:1015630930326.
12. Rich BL, Lepine JA, Crawford ER. Job engagement: Antecedents and effects on job performance. Acad Manage J. 2010; 53(3):617–635. DOI: 10.5465/amj.2010.51468988.
13. Park KH, Han JW. Effect of nurses' mentoring function and organizational citizen behavior on nursing performance. J Korea Acad Ind Coop Soc. 2016; 17(2):179–187.
14. Lee YJ, Kim KB. Experiences of nurse turnover. J Korean Acad Nurs. 2008; 38(2):248–257. DOI: 10.4040/jkan.2008.38.2.248.
15. Bolino MC, Turnley WH, Bloodgood JM. Citizenship behavior and the creation of social capital in organizations. Acad Manage Rev. 2002; 27(4):505–522. DOI: 10.5465/amr.2002.7566023.
16. Lee MH, Jung JC, Oh MJ. The effect of authentic leadership on the change oriented organizational citizenship behavior through meditator of psychological capital and job engagement. Korean Corp Manage Rev. 2015; 61:23–44.
17. Podsakoff PM, Ahearne M, MacKenzie SB. Organizational citizenship behavior and the quantity and quality of work group performance. J Appl Psychol. 1997; 82(2):262–270. DOI: 10.1037/0021-9010.82.2.262.
18. Hoogland JJ, Boomsma A. Robustness studies in covariance structure modeling. Sociol Methods Res. 1998; 26(3):329–367. DOI: 10.1177/0049124198026003003.
19. Coleman JS. Social capital in the creation of human capital. Am J Sociol. 1988; 94:Suppl. S95–S120.
20. Lee YC. Social capital, knowledge management, and organizational performance. J Inf Syst. 2007; 16(4):223–241.
21. Schaufeli WB, Bakker AB. Utrecht work engagement scale (UWES): preliminary manual. Utrecht, Netherlands: Utrecht University, Occupational Health Psychology Unit;2003.
22. Ryu JH. The effects of challenge-related and hindrance-related stress on burnout and job engagement [dissertation]. Suwon: Ajou University;2011.
23. Organ DW, Konovsky M. Cognitive versus affective determinants of organizational citizenship behavior. J Appl Psychol. 1989; 74(1):157–164. DOI: 10.1037/0021-9010.74.1.157.
24. Kim HC. The empirical study on the effects of communication satisfaction, group cohesiveness, and job satisfaction on organizational citizenship behavior [master's thesis]. Seoul: Sungkyunkwan University;1999.
25. Ko YK, Lee TW, Lim JY. Development of a performance measurement scale for hospital nurses. J Korean Acad Nurs. 2007; 37(3):286–294.
26. Vogus TJ. What is it about relationships? A behavioral theory of social capital and performance. LERA 58th Annual Proceedings. Champaign, IL: Labor and Employment Relations Association;2015. p. 164–173.
27. Park NW. The antecedents of job engagement and its effects on organizational citizenship behaviors. Korea Bus Rev. 2011; 26(5):543–573.
28. Christian MS, Garza AS, Slaughter JE. Work engagement: A quantitative review and test of its relations with task and contextual performance. Pers Psychol. 2011; 64(1):89–136. DOI: 10.1111/j.1744-6570.2010.01203.x.
29. Podsakoff NP, Whiting SW, Podsakoff PM, Blume BD. Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. J Appl Psychol. 2009; 94(1):122–141.
30. Ahn JW, Lee SB, Eum SW. The effects of organization citizenship behavior and friendship between colleagues on job performance: Focusing on service retailers. J Hum Resour Manag Res. 2015; 22(3):109–129.
TOOLS
Similar articles