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Joe and Lee: Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses
Original Article

Journal of Korean Academy of Nursing Administration 2017; 23(4): 397-405.

Published online: 30 September 2017

DOI: https://doi.org/10.11111/jkana.2017.23.4.397

Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses

Sung Ran Joe1, Eun Kyung Lee2

1Daegu Catholic University Medical Center, Korea.

2College of Nursing · The Research Institute of Nursing Science, Daegu Catholic University, Korea.

Corresponding author: Lee, Eun Kyung. College of Nursing, Daegu Catholic University, 33 Duryugongwon-ro, 17-gil, Nam-gu, Daegu 42472, Korea. Tel: +82-53-650-4824, Fax: +82-53-604-1587, leeek@cu.ac.kr

Received 5 June 2017       Revised 22 August 2017       Accepted 25 August 2017

Copyright © 2017 Korean Academy of Nursing Administration

Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to examine the effects of emotional labor and organizational justice on organizational socialization of emergency room nurses.

Methods

This study was done over a 4 month period, with 185 emergency room nurses from general and tertiary hospitals in 2 regions of Korea. The nurses completed self-report questionnaires from August 20 to September 30, 2015. The data from the self-report questionnaires were analyzed using descriptive statistics, independent t-test, one way ANOVA, Pearson correlation coefficients, and Hierachial multiple regression analysis with the IBM SPSS 21.0 program.

Results

The significant predictors of organizational socialization for the emergency room nurses were procedural justice (β=.38), emotional labor (β=.−23) and distributive justice (β=.19). These variables explained 54% of the variance in organizational socialization of emergency room nurses.

Conclusion

The results indicate that it is necessary to formulate a plan for enhancing procedural justice and distributive justice, and for decreasing emotional labor.

Keywords: Emergencies, Nurses, Emotions, Organizations, Socialization

Figures and Tables

Table 1

Differences in Organizational Socialization according to General Characteristics of the Participants (N=185)

jkana-23-397-i001
Table 2

Degrees of Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

jkana-23-397-i002
Table 3

Correlations among Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

jkana-23-397-i003
Table 4

Hierarchial Multiple Regression for Organizational Socialization of Participants (N=185)

jkana-23-397-i004

*Dummy variables: gender (0=man, 1=woman), type of hospital (0=general hospital, 1=tertiary hospital).

Notes

This article is a revision of the first author's master's thesis from Daegu Catholic University.

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