Journal List > J Korean Acad Nurs Adm > v.23(2) > 1051907

Jun: Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses
Original Article

Journal of Korean Academy of Nursing Administration 2017; 23(2): 201-210.

Published online: 31 March 2017

DOI: https://doi.org/10.11111/jkana.2017.23.2.201

RETRACTED: Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses

Soo Young Jun

Graduate School of Kyungpook National University · Kangdong Hospital, Korea.

Corresponding author: Jun, Soo Young. Graduate School of Kyungpook National University, 680 Gukchaebosang-ro, Jung-gu, Daegu 41944, Korea. Tel: +82-53-420-4926, Fax: +82-53-421-2758, sy0340@naver.com

Received 12 February 2017       Revised 14 March 2017       Accepted 15 March 2017

Copyright © 2017 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to understand job satisfaction, burnout, emotional labor and positive psychological capital and to identify the factors that influence on job satisfaction in the hospital nurses.

Methods

This study was conducted through a survey of 274 nurses at two hospitals in the D city, Korea. Data were collected in September 7 to September 23, 2016 using structured questionnaires which included general characteristics, burnout, job satisfaction, positive psychological capital and emotional labor. Data were analyzed using descriptive statistics, ANOVA, and stepwise multiple regression test with SPSS/WIN 22.0.

Results

The score for job satisfaction was 3.03 out of 5. Job satisfaction was significantly correlated with burnout, emotional labor and positive psychological capital. The factors influencing job satisfaction were age, burnout, emotional labor and positive psychological capital. The predict variables accounted for 37.5% of job satisfaction.

Conclusion

The results of this study show that factors influencing job satisfaction are burnout, emotional labor and positive psychological capital. Therefore, it is necessary to develop intervention programs to improve job satisfaction of nurses for emotional labor reduction and positive psychological capital improvement.

Keywords: Job satisfaction, Burnout, Emotional labor, Positive psychological capital, Nurse

Figures and Tables

Table 1

Job Satisfaction according to General Characteristics (N=274)

jkana-23-201-i001

a,b,c,d,e=Scheffé test.

Table 2

Levels of Emotional Labor, Job Burnout, Job Satisfaction and Positive Psychological Capital of Participants (N=274)

jkana-23-201-i002
Table 3

Relationship of Job Satisfaction, Burnout, Emotional Labor, and Positive Psychological Capital (N=274)

jkana-23-201-i003

*p<.01.

Table 4

The Influence Burnout, Emotional Labor and Positive Psychological Capital of on Job Satisfaction

jkana-23-201-i004

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