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Hong, Kim, and Son: Effect of Nurses' Incivility Experienced by Nursing Student, Coping on Burnout in Clinical Practice
Original Article

Journal of Korean Academy of Nursing Administration 2016; 22(4): 323-331.

Published online: 30 September 2016

DOI: https://doi.org/10.11111/jkana.2016.22.4.323

Effect of Nurses' Incivility Experienced by Nursing Student, Coping on Burnout in Clinical Practice

Yunkyung Hong, Younghae Kim, Hyunmi Son

College of Nursing, Pusan National University, Korea.

Corresponding author: Kim, Younghae. College of Nursing, Pusan National University, 49 Busandaehak-ro, Mulgeum-eup, Yangsan 50612, Korea. Tel: +82-51-510-8346, Fax: +82-51-510-8308, ungaekim@pusan.ac.kr

Received 23 May 2016       Revised 14 June 2016       Accepted 6 September 2016

Copyright © 2016 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to identify the effects of nurse's incivility experienced by nursing students and coping against incivility on burnout in clinical practice.

Methods

A cross-sectional correlation study design was used. The subjects were 120 nursing student from four universities in Busan and Yangsan, South Korea. A self-report questionnaire was used to collect data on incivility, coping, and burnout. Finally total 117 nursing students' data was analyzed except 3 nursing students who had never experienced nurse's incivility for clinical practice. Data analyzed using descriptive statistics, Pearson correlation coefficient, independent t-test, ANOVA, and multiple regression.

Results

97.5% of subjects (n=120) experienced incivility. Incivility was positively correlated with seeking social support coping, avoiding focused coping and burnout. Incivility and avoiding focused coping had a significant positive effect on burnout. The explained variance for burnout was 10.0% and avoiding focused coping was the most significant factor in burnout.

Conclusion

Most of nursing students experience the nurses' incivility. Judging incivility as a difficult problem to solve, students use more avoiding focused coping strategy and burnout is increased. Therefore education is needed to improve the coping strategies at incivility. Additionally colleges and hospitals should establish the formal reporting system to handle the incivility.

Keywords: Incivility, Burnout, Coping, Nursing student, Clinical practice

Figures and Tables

Table 1

General Characteristics of the Participants (N=117)

jkana-22-323-i001
Table 2

Incivility, Coping and Burnout of Participants (N=117)

jkana-22-323-i002

*Reverse

Table 3

Differences in Incivility, Coping and Burnout by Participants' General Characteristics (N=117)

jkana-22-323-i003

*Welch test.

Table 4

Correlation among Major Variables (N=117)

jkana-22-323-i004
Table 5

Multiple Regression Analysis on Burnout (N=117)

jkana-22-323-i005

Notes

This article is a revised of the first author's master's thesis from Pusan National University.

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