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Lee and Woo: Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
Original Article

Journal of Korean Academy of Nursing Administration 2015; 21(1): 32-42.

Published online: 31 January 2015

DOI: https://doi.org/10.11111/jkana.2015.21.1.32

Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses

So-Jung Lee, Hye-Jong Woo

Chung-Ang University Hospital, Korea.

Corresponding author: Woo, Hye-Jong. Chung-Ang University Hospital,102 Heukseok-ro, Dongjak-gu, Seoul 156-755, Korea. Tel: +82-10-3192-4654, Fax: +82-2-6299-2526, vikyhj@hanmail.net

Received 22 October 2014       Revised 1 December 2014       Accepted 23 December 2014

Copyright © 2015 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses.

Methods

Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program.

Results

Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant.

Conclusion

Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.

Keywords: Job embeddedness, Emotional intelligence, Social support, Personnel turnover intention

Figures and Tables

Figure 1

Path diagram of the modified model.

jkana-21-32-g001
Table 1

Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention by General Characteristics (N=283)

jkana-21-32-i001
Table 2

Descriptive Statistics and Correlations among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention (N=283)

jkana-21-32-i002

JE=job embeddedness; SF=Sacrifice; EI=emotional ingelligence; SE=self-emotion appraisal; OE=others' emotion appraisal; RE=regulation of emotion; UE=use of emotion; SS=social support; SV=supervisory support; CS=coworker support; FS=family support; TI=Turnover intention.

Table 3

Standardized Direct Effect, Indirect Effect and Total Effect in Modified Path Model

jkana-21-32-i003

SMC=Squared multiple correlations.

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