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Kim and Ham: A Meta-analysis of the Variables related to the Emotional Labor of Nurses
Original Article

Journal of Korean Academy of Nursing Administration 2015; 21(3): 263-276.

Published online: 30 June 2015

DOI: https://doi.org/10.11111/jkana.2015.21.3.263

A Meta-analysis of the Variables related to the Emotional Labor of Nurses

Sin Hayng Kim1, Younsuk Ham2

1Department of Nursing, Kunsan College of Nursing, Korea.

2Department of Nursing, Ansan University, Korea.

Corresponding author: Ham, Younsuk. Department of Nursing, Ansan University, 155 Ansandaehak-ro, Sangrok-gu, Ansan 426-701, Korea. Tel: +82-63-450-3855, Fax: +82-63-450-3859, kimsin210@nate.com

Received 17 February 2015       Revised 20 April 2015       Accepted 18 June 2015

Copyright © 2015 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The study was done to verify the effect size of the variables related to the emotional labor of nurses.

Methods

A total of 47 article on variables related to the emotional labor of nurses and published from 2006 to 2014 were used for the meta-analysis.

Results

Variables with the largest effect size related to emotional labor were identified as the variables of work task, organization and individual characteristics in descending order of effect size. The sub-factors with the greatest effect size in the work task variable were exhaustion and work commitment, while for organization variables, intention to change jobs had the largest effect size. For individual characteristics, physical symptoms had the largest effect size.

Conclusion

The results of this study are meaningful as the first study to integrate research results on variables related to the emotional labor of Korean nurses, providing practical data for the management of emotional labor.

Keywords: Nurse, Emotional labor, Meta-analysis

Figures and Tables

Figure 1

Literature searches and results.

jkana-21-263-g001
Figure 2

Publication bias - Funnel Plot & Trim and Fill.

jkana-21-263-g002
Table 1

Summary of Characteristics of Studies Included Meta-analysis

jkana-21-263-i001
Table 2

Effect Size of Emotional Labor Measurements and Study Quality

jkana-21-263-i002

***p<.001.

Table 3

Effect Size of Emotional Labor

jkana-21-263-i003

**p<.05; ***p<.001.

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Appendix

Review Paper List

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