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Journal List > J Korean Acad Nurs Adm > v.21(2) > 1051796

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Ju, Kwon, and Nam: Influence of Clinical Nurses' Work Environment and Emotional Labor on Happiness Index
Original Article

Journal of Korean Academy of Nursing Administration 2015; 21(2): 212-222.

Published online: 31 March 2015

DOI: https://doi.org/10.11111/jkana.2015.21.2.212

Influence of Clinical Nurses' Work Environment and Emotional Labor on Happiness Index

Eun Ju Ju1, Young Chae Kwon2, Mun Hee Nam3

1Graduate School, College of Nursing, Kaya University, Korea.

2Department of Nursing, Kaya University, Korea.

3Department of Nursing, Daedong College, Korea.

Corresponding author: Nam, Mun Hee. Department of Nursing, Daedong College, 88 Dongbugok-ro, Gumjeong-gu, Busan 609-715, Korea. Tel: +82-51-510-4891, Fax: +82-51-510-4929, ny386@hanmail.net

Received 11 February 2015       Revised 15 March 2015       Accepted 24 March 2015

Copyright © 2015 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

This study was conducted to identify correlations in hospital nurses' work environment, emotional labor and happiness index to provide basic resources for nurses' happiness at work.

Methods

Resources were gathered from 291 nurses who agreed to participate. Random sampling of nurses in nine hospitals in G-do was done between July 15 and August 14, 2014. Data were analyzed using χ2 tests, independent t-test, One-way ANOVA, Pearson correlation coefficients and multiple hierarchical regression with SPSS/WIN 18.0.

Results

Mean scores (scale of 5) were nurses' work environment, 2.81, emotional labor, 3.24, and happiness index, 2.94. There were significant differences on the happiness index for: age, marriage, children, clinical experience, position, payment, and future work plans and a negative correlation between work environment and emotional labor, emotional labor and happiness index but a positive correlation between happiness index and work environment. Happiness index was influenced by work environment, emotional labor, future work plans. Explanatory power of these variables was 26%.

Conclusion

Based on the findings of this study, so it is necessary to improve the work environment and reduce the frequency of emotional labor in order to increase the happiness index of hospital nurses.

Keywords: Nurse, Workplace, Happiness, Personal satisfaction, Socioecnomic factors

Figures and Tables

Table 1

General Characteristics of Participants (N=291)

jkana-21-212-i001

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Table 2

Degree of Work Environment, Emotional Labor, and Happiness Index (N=291)

jkana-21-212-i002

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Table 3

Differences of Work Environment, Emotional Labor, Happiness Index according to Characteristics of Participants (N=291)

jkana-21-212-i003

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Table 4

Correlations among Work Environment, Emotional Labor, and Happiness Index (N=291)

jkana-21-212-i004

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Table 5

Factor of Affecting Happiness Index (N=290)

jkana-21-212-i005

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Notes

This research was part of master's thesis Ju, En Ju

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