Effects of Social Capital on Organizational Performance in Hospital Organization - Focusing on Effects of Intellectual Capital -

Keum Seong Jang; Eun A Kim; Suk Hee Oh

doi:10.11111/jkana.2011.17.1.22

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Jang, Kim, and Oh: Effects of Social Capital on Organizational Performance in Hospital Organization - Focusing on Effects of Intellectual Capital -

Original Article

Journal of Korean Academy of Nursing Administration

Journal of Korean Academy of Nursing Administration 2011; 17(1): 22-32.

Published online: 31 March 2011

DOI: https://doi.org/10.11111/jkana.2011.17.1.22

Effects of Social Capital on Organizational Performance in Hospital Organization - Focusing on Effects of Intellectual Capital -

Keum Seong Jang¹, Eun A Kim², Suk Hee Oh³

¹Professor, College of Nursing, Chonnam National University; Research Institute of Nursing Science, Chonnam National University, Korea.

²RN, PhD, Kidney Center, Department of Nursing, Chonnam National University Hospital, Korea.

³Full-time Instructor, Department of Nursing, Jeonbuk Science College; Research Institute of Nursing Science, Chonnam National University, Korea.

Correspondence: Kim, Eun A, RN, PhD, Kidney Center, Department of Nursing, Chonnam National University Hospital 8 Hakdong Dongku, Gwangju 501-757, Korea. Tel: 82-62-220-6281, Fax: 82-62-220-6282, umbertoeo@hanmail.net

Received 26 August 2010 Revised 22 November 2010 Accepted 5 December 2010

Abstract

Purpose

The purpose of this study was to identify the effects of intellectual capital in the relationship between social capital and organizational performance in hospital organizations.

Methods

A cross-sectional design was used, with a convenience sample of 390 nurses from 3 general hospitals in Gwangju and Chonnam province. Data were collected through a questionnaire survey done from May 1 to 15, 2009. Data was analyzed with descriptive statistics, Pearson correlation coefficient and hierarchial multiple regression using the SPSS WIN 17.0 program.

Results

There was a significantly positive relationship between social capital, intellectual capital and organizational performance. Intellectual capital showed partial mediating effects between social capital and organizational performance. However, intellectual capital did not show moderating effects.

Conclusion

Accumulated social capital increased intellectual capital and the increased intellectual capital increased organizational performance. This finding suggests that as a contribution to the improvement of organizational performance in hospitals, creation and accumulation of social capital and intellectual capital are very critical.

Keywords: Nurses, Hospitals, Organizations

Figures and Tables

Figure 1

Research model (moderating effect)

Figure 2

Research model (mediating effect)

Figure 3

Mediating effects of intellectual capital in the relationship between social capital and organizational performance

Table 1

Validity and internal reliability of social capital, intellectual capital scale

Table 2

General characteristics (N=390)

^*Specialty nursing unit= ICU (intensive care unit), ER (emergency room), DR (delivery room), OR (operation room), AK (artificial kidney), OPD (out patient department).

Table 3

Descriptive statistics of study variables (N=390)

Table 4

Correlation of variables (N=390)

^***p<.001

Table 5

Moderating effects of intellectual capital in the relationship between social capital and organizational performance (N=390)

^***p<.001, ^*p<.05

Table 6

Mediating effects of intellectual capital in the relationship between social capital and organizational performance (N=390)

^***p<.001, ^*p<.05

SC=Social capital; IC= Intellectual capital; OP=Organizational performance

Equation 1. IV → mediator to check beta and R²; Equation 2. IV DV to check beta and R²

(it should be significant to test mediator effect);

Equation 3. Step 1: mediator DV to check beta and R²; Step 2: IV DV to check beta and R².

Z-value=a×b/SQRT(b²×S_a²+a²×S_b²); a=raw (unstandardized) regression coefficient for the association between IV and mediator;

S_a=standard error of a; b=raw coefficient for the association between the mediator and the DV (when the IV is also a predictor of the DV); S_b=standard error of b.

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