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Kim, Shin, Kim, Kim, Kim, and Yang: Usability of COPD u-Healthcare Services: A from Patient Experience Perspective
Original Article
Journal of Korean Society of Medical Informatics

Journal of Korean Society of Medical Informatics 2009; 15(4): 493-500.

Published online: 31 December 2009

DOI: https://doi.org/10.4258/jksmi.2009.15.4.493

Usability of COPD u-Healthcare Services: A from Patient Experience Perspective

Jeongeun Kim1, 2, Yoonju Shin2, Sukwha Kim3, Heechan Kim3, Kyungwhan Kim3, Sukchul Yang3

1College of Nursing, Seoul National University, Korea.

2Research Institute of Nursing Science, Seoul National University, Korea.

3College of Medicine, Seoul National University, Korea.

Corresponding Author: Yoonju Shin, Research Institute of Nursing Science, Seoul National University, 28, Yeongeon-dong, Jongno-gu, Seoul 110-799, Korea. Tel: +82-2-740-8473, Fax: +82-2-765-4103, cema7@snu.ac.kr

Received 8 October 2009       Accepted 28 December 2009

Copyright © 2009 The Korean Society of Medical Informatics

Abstract

Objective

This study determines the usability of the experimental u-Healthcare services program by examining the prior experience of COPD patients.

Methods

A qualitative content analysis and in-depth interviews were conducted. A total of eight COPD patients with prior experience in u-Healthcare services were interviewed between August 12, 2009 and September 10, 2009.

Results

The participants were asked open questions on u-Healthcare services, including their general experience, major attributes, service expectations, future usage intentions, and education and training needs. The participants were also asked to indicate current healthcare inconveniences that u-Healthcare services might solve.

Conclusion

The results of this study based on patient experience suggest the potential viability of u-Healthcare services.

Keywords: u-Healthcare, Usability, COPD (Chronic Obstructive Pulmonary Disease), In-depth Interview, Qualitative Content Analysis

Figures and Tables

Table 1
Advantages and disadvantages of the service
jksmi-15-493-i001
Table 2
Key properties of the service
jksmi-15-493-i002
Table 3
Expected u-Health function, devices, and interface
jksmi-15-493-i003
Table 4
Intention to use the service
jksmi-15-493-i004
Table 5
Training motivation and wishes
jksmi-15-493-i005
Table 6
Difficulties in using medical services
jksmi-15-493-i006

Notes

This Study was supported by a grant of the Korean Health Industry Development Institute (A085034)

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