INTRODUCTION
Health care spending for the elderly population in Korea increased by 100% in 4 yr, from 5,109 billion Won in 2004 to 10,490 billion Won in 2008, and its proportion of total health insurance spending also rose, from 22.9% in 2004 to 29.9% in 2008 (
1). Elderly people, aged 65 yr and over, currently represent 9.6% (approximately 4.6 million) of total health insurance beneficiaries, but they are responsible for a quarter of total health insurance expenditures (
1). The elderly population is expected to grow faster over the next decades as the post-Korean War baby boomers begin to retire in large numbers. Thus, appropriate strategies are urgently required to promote the efficient spending of health care budgets for elderly people.
Previous studies have reported that enhanced continuity of care prevented a sudden worsening in progress among chronic disease patients, and as a result was favorable for efficient spending of health care funds (
2). Continuity of care is not only a key factor in delivering good health care, but also an attribute emphasized in common in various definitions of primary care (
3). The implication is that a high level of continuity of primary care could have a positive impact on the process of care, outcomes, and costs (
4). Maintaining and enhancing continuity of care, primary health care in particular, has become an important goal of health care policy in many countries, and a number of studies on the association between continuity of care and health outcomes have been reported (
5-
10).
However, most studies were conducted in children or adults aged under 65 yr (
5-
8), not in elderly patients aged 65 and over (
9,
10). Even studies of elderly patients have focused little attention on the association between continuity of care and health outcomes (
10).
The aim of this study was to assess the continuity of outpatient service use by elderly patients in Korea and to examine any association between the continuity of care and health outcomes (hospitalization, emergency department visits, health care costs) and ultimately provide useful information for health care policy makers.
RESULTS
Through the selection procedures presented in
Fig. 1, 268,220 patients with diabetes mellitus, 858,927 patients with hypertension, 129,550 patients with asthma, and 131,512 patients with COPD were recruited as study subjects.
The characteristics of patients with diabetes, hypertension, asthma, and COPD are shown in
Table 1. In all four diseases, the majority of study subjects were female, and the mean age of patients was approximately 70 yr. The mean number of visits to providers during the follow-up period was 27.0 for diabetes mellitus, 24.1 for hypertension, 13.0 for asthma, and 10.8 for COPD. The mean number of providers was approximately two in all four diseases (2.6 for diabetes mellitus, 2.3 for hypertension, 2.3 for asthma, and 2.0 for COPD). Clinics were the main attending medical institution used by the largest number of patients in all four diseases; in asthma and COPD, in particular, more than 70% of patients were using clinics. Health insurance beneficiaries represented approximately 90% of the total study subjects. The mean number of comorbidities was 2.1 for asthma, 1.7 for COPD, 1.2 for diabetes mellitus, and 0.9 for hypertension.
Continuity of care by patient characteristics is compared in
Table 2. The highest level of continuity among the four diseases was measured in hypertension (mean±SD of the COC Index, 0.735±0.260), followed by diabetes mellitus (0.709±0.263), COPD (0.700±0.294), and asthma (0.663±0.294). Generally, continuity of care was higher for male patients than for female patients, and the continuity tended to decrease as the age of the patients increased. The level of continuity kept rising up to 36 visits and declined thereafter. Patients whose main attending medical institutions were specialized general hospitals showed the highest level of continuity, whereas the continuity for patients using hospitals was the lowest. Health insurance beneficiaries showed a higher level of continuity than did Medical Aid recipients. As the number of comorbidities increased, continuity of care decreased.
Fig. 2 indicates the level of continuity and the number of patients by the number of visits during the first 3 yr of the 4-yr follow up. The level of continuity increased up to 36 visits for all four diseases but drastically declined thereafter. Number of patients with diabetes mellitus and hypertension continued to increase up to 36 visits and dwindled thereafter, whereas that of patients with asthma and COPD was highest at four visits and declined continuously thereafter.
Factors affecting continuity of care were analyzed for the four diseases using a multiple regression analysis (
Table 3). For diabetes mellitus, hypertension, and asthma, women showed a statistically significantly lower level of continuity than men. For COPD, however, women had a higher level of continuity than men. Age affected continuity of care differently. Compared to the 65-69 age group, the 70-74 and 75-79 age groups showed decreased continuity for hypertension and COPD, but increased continuity for asthma. Continuity did not differ with age for diabetes mellitus. The number of ambulatory care visits also influenced continuity of care. Because continuity of care sharply declined from 37 ambulatory care visits in all four diseases, ambulatory care visits were first divided according to those patients doing ≤36 and those doing 37+ visits, and then the ≤36 visits level was further divided into 4-12, 13-24, and 25-36 visits. Compared to continuity for patients doing 4-12 visits, those doing 13-24 visits and 25-36 visits showed increased continuity for all four diseases. The 37+ visit category had lower continuity than the 4-12 visit category for diabetes mellitus and asthma (diabetes mellitus: β=-0.021, asthma: β=-0.062). Although no negative relationship was found between continuity and number of ambulatory visits in hypertension and COPD, a less positive relationship was observed at 37+ visits than at 25-36 visits. Compared to patients whose main attending medical institutions were hospitals, those who used other medical institutions, including general hospitals and specialized general hospitals, showed enhanced continuity. For diabetes mellitus, hypertension, and COPD, Medical Aid recipients showed lower continuity than did health insurance beneficiaries, whereas in asthma, the opposite results were shown. In all four diseases, the level of continuity decreased with the increasing number of comorbidities.
In
Table 4, we examined differences in hospitalization, emergency department visits, and health care costs by patient characteristics. As the level of continuity decreased for all four diseases, hospitalization, emergency department visits, and mean health care costs increased. Women showed a higher hospitalization rate than men for diabetes mellitus and hypertension, whereas men had higher rate of hospitalization and emergency department visits than women for asthma and COPD. The rate of hospitalization and emergency department visits increased with increasing age and increasing number of ambulatory care visits. Patients whose main attending medical institutions were hospitals, general hospitals, or specialized general hospitals showed a higher rate of hospitalization and emergency department visits than those who used clinics and public health centers. For Medical Aid recipients and with increasing number of comorbidities, the rate of hospitalization and emergency department visits increased. More average health care costs were spent for men, patients who made 37 or more ambulatory care visits, patients whose main attending medical institutions were specialized general hospitals, and Medical Aid recipients. Mean health care costs decreased as age increased, and increased as the number of comorbidities increased.
The association between continuity of care and health outcomes, adjusted for confounders, is presented in
Table 5. Compared to the high continuity group, in all four diseases, the low continuity group showed a higher risk of hospitalization (diabetes mellitus odds ratio [OR], 1.47, 95% confidence interval [CI], 1.41-1.52; hypertension OR, 1.31, 95% CI, 1.28-1.35; asthma OR, 2.07, 95% CI, 1.92-2.23; COPD OR, 1.99, 95% CI, 1.86-2.13) and a higher risk of emergency department visits (diabetes mellitus OR, 1.41, 95% CI, 1.27-1.56; hypertension OR, 1.45, 95% CI, 1.34-1.57; asthma OR, 2.25, 95% CI, 1.87-2.70; COPD OR, 1.77, 95% CI, 1.45-2.17) than did the high continuity group. The medium continuity group also had higher risks of hospitalization and emergency department visits than did the high continuity group, but lower risks than the low continuity group. As continuity of care is an important attribute in primary care and clinics, and public health centers are important primary care providers in Korea, we made a separate analysis for patients whose main attending medical institutions were clinics and public health centers (
5). As continuity of care decreased, risks of hospitalization and emergency department visits increased in this separate analysis as well.
Table 6 shows the association between continuity of care and health care costs after adjusting for confounders. Compared to the high continuity group, in all four diseases, health care costs increased in both the medium continuity group and the low continuity group. Similar results were also obtained in a separate analysis for patients whose main attending medical institutions were clinics and public health centers.
DISCUSSION
Our study showed that the mean (±SD) of the COC Index for elderly patients was, in descending order, 0.735±0.260 for hypertension, 0.709±0.263 for diabetes mellitus, 0.700±0.294 for COPD, and 0.663±0.294 for asthma. In a previous study, continuity over a year for Medicaid patients aged 0-64 yr in the United States was measured as 0.51 by the COC Index (
6). Another study by Magill and Senf found that the measure of continuity for family medicine outpatients at some university hospitals was approximately 0.41 (
21). The level of continuity in the study by Patten and Friberg was 0.21 (
22). These studies, however, differed from ours in terms of age and condition of the study subjects. Our study measured continuity for patients who were aged 65 yr and above, had selected chronic diseases (diabetes mellitus, hypertension, asthma, or COPD), and used outpatient services. In previous studies, however, continuity was measured for patients of all age groups who used outpatient services with any kind of disease. According to Sloane and Egelhoff, continuity was lowest in patients under 19 yr and highest in patients over 54 yr (
23). Fleming et al. (
24) and Godkin and Rice (
25) reported that continuity varied according to condition, and it was higher for chronic diseases than for acute diseases. Thus, no direct comparison between the results of this study and those of the previous studies is possible. Although a few other studies have addressed the association between continuity of care and health outcomes in elderly patients (
9,
10), they also provided measures of continuity for different diseases or with a different continuity index than did the current study.
In this study, the level of continuity increased up to 36 visits and started to decrease thereafter. Thirty-six visits over 3 yr can be interpreted as one ambulatory care visit every month. As seen in
Fig. 2, for diabetes mellitus and hypertension, the highest number of patients and the highest level of continuity were all shown at 36 visits for 3 yr. In all four diseases, high continuity was maintained above a certain level at 4-36 ambulatory care visits. Most patients (diabetes mellitus, 78.3%; hypertension, 89.0%; asthma, 96.9%; COPD, 98.6%) made 4-36 ambulatory care visits. Continuity of care declined sharply from 37 ambulatory care visits. When we examined continuity of care using a multiple linear regression analysis for patients who made 37 or more ambulatory care visits, the level of continuity still decreased after adjusting for comorbidities. This result implies that factors other than disease severity may be acting on the sharp decline; thus, further studies are required to clarify those factors (
26).
When the study subjects were divided into Medical Aid recipients and health insurance beneficiaries, in diabetes mellitus, hypertension, and COPD, Medical Aid recipients showed lower continuity than did health insurance beneficiaries. The Medical Aid program is a social security system in Korea, providing basic medical services to people with incomes below a low-income threshold (
11). Medical Aid recipients belong to a socio-economically lower class and have a higher probability for comorbidities (
27). Such characteristics of Medical Aid recipients may have affected their lower continuity (
27). In addition, recipients of Medical Aid make only small or no out-of-pocket payments, and thus they can visit as many health care institutions as they desire without financial burden. The continuity for Medical Aid recipients could decrease due to this financial reason as well. In our analysis of factors affecting continuity of care using a multiple linear regression analysis, even after adjusting for disease severity including comorbidities, Medical Aid recipients had a lower level of continuity than health insurance beneficiaries. This result implies that other factors, not disease severity, might have been involved in creating differences in continuity between health insurance beneficiaries and Medical Aid recipients; thus, further studies are required to explore the reasons (
26).
As for main attending medical institutions, the level of continuity was lowest for patients using hospitals. A previous study reported the same results, suggesting that the lower continuity of care in hospitals resulted from a relatively higher proportion of patients with comorbidities among hospital patients (
26,
27). In our study, however, even after adjusting for comorbidities, continuity of care in hospitals was still lowest; thus, further studies are necessary to clarify the reasons for the lower continuity of care in hospitals.
In this study, as continuity of care increased, the risks of hospitalization and emergency department visits decreased in all four diseases. Similar results were obtained from the groups of health insurance beneficiaries and Medical Aid recipients (data not shown). Many previous studies have also reported that the increased continuity of care reduced the risk of hospitalization or emergency department visits (
5-
8).
The lowered risk of hospitalization can be explained in the following way. A patient undergoes complex procedures until a decision about hospitalization is made. Factors influencing the decision include the patient's current health condition(s), past illnesses, possible disease worsening, and adherence to ambulatory care recommendations. A physician who has a continuing relationship with a patient will have more knowledge of these factors and will be able to make a better decision as to whether hospitalization is required or outpatient treatment is sufficient. Thus, a physician who has a continuous relationship with a patient is likely to reduce disease progression through appropriate disease management and reduce or prevent unnecessary hospitalization. Thus, higher continuity of care lowers the risk of hospitalization (
6).
The result that patients with higher continuity also had a lower risk of emergency department visits can also be explained to some degree by the same reasoning. When a patient has seen a physician frequently, the patient would likely visit the physician first, instead of going directly to an emergency department. This is likely to reduce the risk of emergency department visits.
When the association between continuity of care and health care costs was examined, as continuity of care increased, health care costs decreased for all four diseases. Many previous studies have reported similar results, indicating that enhanced continuity can reduce hospitalizations and unnecessary visits to health care institutions (
2,
9).
This study has some limitations. First, because we could not obtain data on disease-specific costs paid for the study subjects during the last year, we used total costs instead. Furthermore, non-covered costs under the NHI were not included in health care costs. When Raddish et al. (
2) divided health care costs into total cost and disease-specific costs and examined the association between continuity of care and both types of costs, they found that both costs decreased as continuity of care increased. They supposed that the patient with a high continuity of care for a disease would probably have high continuity for another disease, and health care costs would decrease accordingly. Thus, despite the lack of above cost data, it is still meaningful that this study used health care costs for all diseases to examine whether health care costs decreased as continuity of care increased (
2,
9).
Second, this study was limited to those who were first diagnosed in 2002, had four or more ambulatory care visits, and neither died nor had a hospitalization or an emergency department visit during first 3 yr of the 4-yr follow up. Such limitations in recruiting study subjects may cause difficulties in generalizing study outcomes over all patients with the diseases concerned. However, the restriction on the number of visits was intended to ensure the accuracy of diagnosis and to allow the calculation of the COC Index in a structurally reasonable and meaningful manner (
7,
8). Previous studies also found that the COC Index became more stable, or less subject to significant change as a result of minor perturbations in care dispersion, as the number of visits increased (
7,
8). The exclusion of patients who had hospitalizations or emergency department visits during the first 3 yr of the 4-yr follow up may have led to a loss of information contained in raw data by not considering such hospitalizations or emergency department visits as outcome variables. Not considering continuity of care during the last year also may be an information-loss problem. Additionally, we only considered whether or not hospitalization or emergency department visits occurred during the last year regardless of the frequency; thus, we may not have seen the information contained in the raw data to evaluate the risk of hospitalization or emergency department visits (
5). However, the exclusion of patients who died or had hospitalizations or emergency department visits during the first 3 yr of the 4-yr follow up was intended to reveal causality between the independent variable and the dependent variable (
7). In the case of patients who died, it was not possible to identify whether the cause of their death was due to the disease concerned. Further, patients who had hospitalizations and emergency department visits represented only 1-2% of all study subjects.
Third, the analysis of disease severity in the study subjects with the adjustment for comorbidities may be insufficient. In an effort to minimize bias from other conditions, this study confined its analysis to ambulatory care visits and health outcomes (hospitalization and emergency department visits) caused by the diseases concerned (
17,
27).
The fourth limitation of this study was the validity of diagnosis. Our study used the Korea National Health Insurance Claims Database, and the raw data were not prepared for research, but for insurance claims; thus, the validity of the diagnosis can be challenged. Kim, with the Korean Diabetes Association, obtained samples from patients who were diagnosed with diabetes mellitus from the Korea National Health Insurance Claims Database and investigated their medical records (
28). He found that the proportion of patients who were verified as diabetes patients was 87.2% among hospitalized patients and 72.3% among ambulatory care patients (
28). Given the problem of the validity of diagnosis, it is recommended that studies using administrative databases, such as the Korea National Health Insurance Claims Database, be used to limit study subjects to patients who used the outpatient service at least twice (
29). In our study, patients who had four or more ambulatory care visits during the study period were selected. Thus, the validity of diagnosis may be of little concern in our study.
Fifth, we could not consider all of the factors affecting continuity of care and health outcomes. Our study only used the characteristics of patients that could be obtained from the Korea National Health Insurance Claims Database. As a result, our analysis of factors affecting continuity of care or the association between continuity of care and health care costs had a low R-square value (
26,
27). Moreover, confounding variables were not fully considered when analyzing the association between continuity of care and the risk of hospitalization or emergency department visits. According to previous studies, continuity of care was affected by the characteristics of the health care providers (physician's age and gender, generalist or specialist, the period of clinic operation, etc.) as well as the characteristics of patients (
5,
27). Health care satisfaction, the physician's understanding of patient's problems and the reliability of medical institutions were also shown to affect continuity of care (
27). To collect such information, further qualitative studies using questionnaires or interviews with patients and health care providers are necessary (
26). In previous studies, the kind of disability, insurance premium, and residence areas were also considered as confounding variables when analyzing the association between continuity of care and health outcomes (
2,
5), whereas they were not considered in our study due to the limitation of our data. Such information can be obtained from the health insurance eligibility data, and further studies linking the eligibility data are required.
Sixth, the unit of continuity measured in this study was a medical institution, not a physician. The reason for defining a health care provider as a medical institution was because we could not identify the individual physician who provided health care service to a patient from the information available in the Korea National Health Insurance Claims Database. Our study, which measured continuity of care between medical institutions and patients, may be different from previous studies in other countries that explored continuity of care between individual physicians and patients (
5). In particular, differences may be found in definitions of continuity of care between clinics in which solo practices are prevalent and all kinds of hospitals in which many physicians are working. Additionally, medical institution based analyses of continuity have a risk for exaggerating continuity of care at large-scale hospitals with many physicians. The COC Index used in this study was originally used to measure relationship continuity between physicians and patients. Nevertheless, considering the continuity of information, it is also meaningful to measure the continuity between medical institutions and patients with the COC Index. Further studies with identified individual physicians are necessary (
5).
Finally, this study considered cases of hospitalization or emergency department visits with the disease concerned designated as a primary disease or a secondary disease in health insurance claims. These diseases, however, may act as a risk factor for worsening or developing related diseases, which can also cause hospitalization or emergency department visits to increase. Accordingly, it is uncertain whether hospitalization or emergency department visits, which were dependent variables in this study, were measured fairly. Further studies need to address hospitalization or emergency department visits caused by related diseases.
Despite these limitations, this study has some advantages. First, the study subjects were the total number of elderly patients in Korea who were first diagnosed with diabetes mellitus, hypertension, asthma, or COPD in 2002. Second, the analysis was conducted through a long-term follow up (4 yr). Many previous studies had limitations in proving causality because they were cross-sectional studies using one- or two-year claim data and took no account of past diagnosis experiences before observation started (
2,
7). To address such limitations, this study followed patients, who were first diagnosed with the diseases concerned in 2002, for 4 yr. Third, this study is rare in that it confirms the association between continuity of care and health outcomes in the elderly population.
In conclusion, this study suggests that as health care utilization by a patient becomes more concentrated with the same provider, the risk of hospitalization or emergency department visits decreases and health care costs are reduced. It also indicates that increasing continuity of care may be a good strategy for promoting the efficient spending of health care budgets and enhancing the quality of health care for elderly patients in this aging society. Therefore, policy makers need to develop and try actively the program to improve the continuity of care in elderly patients with chronic diseases.