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Park, Yun, and Han: Factors influencing Nurses' Organizational Citizenship Behavior
Original Article
Journal of Korean Academy of Nursing

Journal of Korean Academy of Nursing 2009; 39(4): 499-507.

Published online: 31 August 2009

DOI: https://doi.org/10.4040/jkan.2009.39.4.499

Factors influencing Nurses' Organizational Citizenship Behavior

Junhee Park1, Eunkyung Yun2, Sangsook Han3

1Doctoral Student, College of Nursing Science, Kyung Hee University, Seoul, Korea.

2Instructor, College of Nursing Science, Kyung Hee University, Seoul, Korea.

3Professor, College of Nursing Science East-West Nursing Research Institute, Kyung Hee University, Seoul, Korea.

Address reprint requests to: Han, Sang Sook. College of Nursing Science East-West Nursing Research Institute, Kyung Hee University, 1 Hoegi-dong, Dongdaemun-gu, Seoul 130-701, Korea. Tel: 82-2-961-9427, Fax: 82-2-961-9398, sshan12@khu.ac.kr

Received 12 February 2009       Accepted 16 July 2009

Copyright © 2009 Korean Society of Nursing Science

Abstract

Purpose

This study was conducted to identify the factors that influence nurses' organizational citizenship behavior.

Methods

A cross-sectional design was used, with a convenience sample of 547 nurses from four university hospitals in Seoul and Gyeonggi province. The data were collected through a questionnaire survey done from September 22 to October 10, 2008. The tools used for this study were scales on organizational citizenship behavior (14 items), self-leadership (14 items), empowerment (10 items), organizational commitment (7 items), job satisfaction (8 items) and transformational·transactional leadership (14 items). Cronbach's alpha and factor analysis were examined to test reliability and construct validity of the scale. The data collected were processed using SPSS Window 15.0 Program for actual numbers and percentages, differences in the dependent variable according to general characteristics, and means, standard deviations, correlation coefficients and multiple regression analysis.

Results

The factors influencing nurses' organizational citizenship behavior were identified as self-leadership (β=.247), empowerment (β=.233), job satisfaction (β=.209), organizational commitment (β=.158), and transactional leadership (β=.142). Five factors explained 42.0% of nurses' organizational citizenship behavior.

Conclusion

The results of this study can be used to develop further management strategies for enhancement of nurses' organizational citizenship behavior.

Keywords: Organizational citizenship behavior, Leadership, Empowerment, Job satisfaction

Figures and Tables

Table 1
Organizational Citizenship Behavior by Demographic Variables
jkan-39-499-i001

*Different letters means significantly different (p<.05).

Table 2
Mean and Standard Deviation of Variables
jkan-39-499-i002
Table 3
Correlation among Variables
jkan-39-499-i003

*p<.05; **p<.01.

x1=organizational citizenship behavior; x2=self leadership; x3=transformational leadership; x4=transactional leadership; x5=organization commitment; x6=job satisfaction; x7=empowerment; x8=age; x9=total period of clinical career; x10=total period on current ward; x11=marital status; x12=current position; x13=shift-work.

Table 4
Factors affecting Organizational Citizenship Behavior
jkan-39-499-i004

*Adj R2=Adjusted R Square.

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