1 |
Relationship among Nursing Service Quality, Medical Service Satisfaction, and Hospital Revisit Intent
Mi-Aie Lee, Soung-Wha Gong, Su-Jung Cho
J Korean Acad Nurs Adm.2012;18(1):96-105. Published online 2012 March 31
DOI: http://dx.doi.org/10.11111/jkana.2012.18.1.96
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2 |
The Effects of Switching Cost Perceived by Patients and Negative Word of Mouth on Revisiting Intention for Hospital Patients
Yu Kyung Ko, Byeong Jin Kim
J Korean Acad Nurs Adm.2011;17(1):5-13. Published online 2011 March 31
DOI: http://dx.doi.org/10.11111/jkana.2011.17.1.5
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3 |
Development of a revisit prediction model for the outpatient in a hospital
Sung Wan Hwang, Hae Jong Lee
J Korean Soc Med Inform.2008;14(2):137-145. Published online 2008 June 30
DOI: http://dx.doi.org/10.4258/jksmi.2008.14.2.137
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