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Successful use of customer relationship management system in hospital healthcare centers
Wona Choi, Jiyun Park, Kwangjum Kim, Inyoung Choi
J Korean Med Assoc.2012;55(8):748-756. Published online 2012 August 16
DOI: http://dx.doi.org/10.5124/jkma.2012.55.8.748
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