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Park: Nurses' Experience of Health Communication with Doctors in the Clinical Fields
Original Article

Journal of Korean Academy of Nursing Administration 2015; 21(1): 53-63.

Published online: 31 January 2015

DOI: https://doi.org/10.11111/jkana.2015.21.1.53

Nurses' Experience of Health Communication with Doctors in the Clinical Fields

Kwang Ok Park

Department of Nursing, Sunchon National University, Korea.

Corresponding author: Park, Kwang Ok. Department of Nursing, Sunchon National University, 413 Jungang-ro, Suncheon 540-742, Korea. Tel: +82-61-750-3881, Fax: +82-61-750-3880, kopark@sunchon.ac.kr

Received 23 October 2014       Revised 12 January 2015       Accepted 18 January 2015

Copyright © 2015 Korean Academy of Nursing Administration

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purpose of this study was to describe nurses' experience of health communication with doctors in the clinical fields.

Methods

Eight experienced clinical nurses working in various units of general hospitals participated. Data were collected through in-depth individual interviews and analyzed using the Colaizzi' method.

Results

Five themes of nurses' experience of communication were identified: exploring the speaker seriously, becoming aware of emotions and controlling them, developing relationships after lining up for battle, having superficial and withered relationships with doctors, having few resources to promote communications with doctors.

Conclusion

The results of the study indicate that humanistic and warm interpersonal relationships and genuine sharing of information are necessary to ensure effective communication. Thus, practice guidelines should be re-evaluated and developed to meet the proposed standards; safety-net programs and education for health communication should also be established. Nurse managers should create a high-touch work environment.

Keywords: Communication, Nurse, Hospital, Experience

Figures and Tables

Table 1

Themes, Sub-themes Identified in this Study

jkana-21-53-i001

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