Journal List > J Korean Acad Nurs Adm > v.21(1) > 1051787

Jang, Lee, and Lee: Effect of Nurses' Job Stress on Job Satisfaction: Mediating Effect of Head Nurses' Emotional Leadership Perceived by Nurses



The purpose of this study was to identify the mediating effect of head nurses' emotional leadership as perceived by nurses in the relationship between nurses' job stress and job satisfaction.


Study participants were 278 staff nurses currently working at two university hospitals in Busan, Korea. SPSS/WIN 21.0 program was used for data analysis to analyze descriptive statistics, t-test, correlation, and stepwise multiple regression. The significance level was set at p<.05.


Nurses' job satisfaction had a significant correlation with job stress (r=-.31, p<.001) and emotional leadership of nurse managers as perceived by nurses (r=.53, p<.001). Also, head nurses' emotional leadership experienced by nurses had a partial mediating effect in the relationship between nurses' job stress and job satisfaction.


The results of this study show that the nurse managers' emotional leadership has an important influence on nurses' job stress and job satisfaction. Therefore, head nurses' emotional leadership is very important for effective human resource management and the hospital should offer education and training to booster head nurses' leadership by developing emotional intelligence to promote staff job satisfaction.

Figures and Tables

Table 1

General Characteristics of Subjects (N=278)

Table 2

The level of Head Nurse's Emotional Leadership Perceived by Nurses, Job Stress and Job Satisfaction (N=278)

Table 3

Correlations between Head Nurse's Emotional Leadership Perceived by Nurses, Job Stress and Job Satisfaction (N=278)

Table 4

Mediating Effect of Head Nurse's Emotional Leadership Perceived by Nurses in the Relationship between Nurse's Job Stress and Job Satisfaction (N=278)


Sobel test: Z=-2.61, p =.009.


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