<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.0 20120330//EN" "JATS-journalpublishing1.dtd">
<article xml:lang="KO" article-type="research-article">

<front>
<journal-meta>
<journal-id journal-id-type="nlm-ta">J Korean Acad Nurs Adm</journal-id>
<journal-id journal-id-type="publisher-id">JKANA</journal-id>
<journal-title-group>
<journal-title>Journal of Korean Academy of Nursing Administration</journal-title>
</journal-title-group>
<issn pub-type="ppub">1225-9330</issn>
<issn pub-type="epub">2288-4955</issn>
<publisher>
<publisher-name>Korean Academy of Nursing Administration</publisher-name>
</publisher>
</journal-meta>

<article-meta>
<article-id pub-id-type="doi">10.11111/jkana.2015.21.1.77</article-id>
<article-categories>
<subj-group>
<subject>Original Article</subject>
</subj-group>
</article-categories>
<title-group>
<article-title>Impact of Nursing Students' Emotional Labor on Burnout during Nursing Practice in a Hospital: Moderating Effect of Emotional Intelligence</article-title>
</title-group>

<contrib-group>

<contrib contrib-type="author" corresp="yes">
<name>
<surname>Kang</surname>
<given-names>So-Young</given-names>
</name>
<xref ref-type="aff" rid="A1"></xref>
</contrib>

</contrib-group>

<aff id="A1">Department of Nursing, Catholic University of Pusan, Korea.</aff>

<author-notes>
<corresp>Corresponding author: Kang, So-Young. Department of Nursing, Catholic University of Pusan, 57 Oryundae-ro, Geumjeong-gu, Busan 609-757, Korea. Tel: +82-51-510-0771, Fax: +82-51-510-0747, <email>kang0026@cup.ac.kr</email></corresp>
</author-notes>

<pub-date pub-type="ppub">
<month>01</month>
<year>2015</year>
</pub-date>
<pub-date pub-type="epub">
<day>31</day>
<month>01</month>
<year>2015</year>
</pub-date>
<volume>21</volume>
<issue>1</issue>
<fpage>77</fpage>
<lpage>87</lpage>

<history>
<date date-type="received">
<day>03</day>
<month>11</month>
<year>2014</year>
</date>
<date date-type="rev-recd">
<day>21</day>
<month>12</month>
<year>2014</year>
</date>
<date date-type="accepted">
<day>23</day>
<month>12</month>
<year>2014</year>
</date>
</history>

<permissions>
<copyright-statement>Copyright &#x00A9; 2015 Korean Academy of Nursing Administration</copyright-statement>
<copyright-year>2015</copyright-year>
<license license-type="open-access" xlink:href="http://creativecommons.org/licenses/by-nc/3.0/">
<license-p>This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (<ext-link ext-link-type="uri" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="http://creativecommons.org/licenses/by-nc/3.0/">http://creativecommons.org/licenses/by-nc/3.0/</ext-link>), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
</license>
</permissions>

<abstract>
<sec>
<title>Purpose</title>
<p>This study was done to: (a) identify levels of emotional labor that nursing students perceived when caring for patients in the hospital during their nursing practicum, (b) examine the impact of emotional labor on burnout, and (c) identify the possible moderating effect of emotional intelligence on the relationship between emotional labor and burnout for nursing students.</p>
</sec>
<sec>
<title>Methods</title>
<p>A descriptive study was conducted with a sample of 171 students enrolled in a 4-year undergraduate nursing program in one university located in Korea, and had a practicum experience at least one semester before the study began. Data were collected with self-report questionnaire, and analyzed with SPSS 21.0 program, using hierarchical multiple regression.</p>
</sec>
<sec>
<title>Results</title>
<p>Mean score for emotional labor was 3.17 with a range of 1 to 5. For nursing students, emotional labor significantly affected burnout in the nursing practicum (F=15.763, <italic>p</italic>&#x003C;.001), and explained 30.1&#x0025; of the variance in burnout. The degree of emotional intelligence acted as a moderator on the relationship between emotional labor and burnout at significant level (F=15.345, <italic>p</italic>&#x003C;.001).</p>
</sec>
<sec>
<title>Conclusion</title>
<p>This research shows that nurse managers as well as nurse educators need to pay attention to nursing students' emotional labor during nursing practicum in the care units of hospitals.</p>
</sec>
</abstract>

<kwd-group>
<kwd>Emotional labor</kwd>
<kwd>Burnout</kwd>
<kwd>Nurses</kwd>
<kwd>Intelligence</kwd>
<kwd>Students</kwd>
</kwd-group>

<funding-group>
<award-group>
<funding-source country="KR">Catholic University of Pusan</funding-source>
</award-group>
</funding-group>

</article-meta>
</front>

<back>

<fn-group>
<fn fn-type="supported-by">
  <p>This paper was supported by RESEARCH FUND offered from the Catholic University of Pusan.</p>
</fn>
</fn-group>

<ref-list>

  <ref id="B1">
    <label>1</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Song</surname>
          <given-names>JH</given-names>
        </name>
        <name>
          <surname>Kim</surname>
          <given-names>MW</given-names>
        </name>
      </person-group>
      <article-title>Study on clinical education for nursing in hospitals in Korea</article-title>
      <source>J Korean Acad Soc Nurs Educ</source>
      <year>2013</year>
      <volume>19</volume>
      <issue>3</issue>
      <fpage>251</fpage>
      <lpage>264</lpage>
      <pub-id pub-id-type="doi">10.5977/jkasne.2013.19.2.251</pub-id>
    </element-citation>
  </ref>

  <ref id="B2">
    <label>2</label>
    <element-citation publication-type="webpage">
      <source>Korean Educational Development Institute, Statistical yearbook of education 2013. Annual turnover of students (undergraduate course) [Internet]</source>
      <publisher-loc>Seoul</publisher-loc>
      <publisher-name>Korean Educational Development Institute</publisher-name>
      <date-in-citation content-type="access-date">cited 2014 October 1</date-in-citation>
      <comment>Available from: <ext-link ext-link-type="uri" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="http://kess.kedi.re.kr/eng/publ/view?survSeq=2013&#x0026;menuSeq=3894&#x0026;publSeq=2&#x0026;itemCode=02&#x0026;menuId=0&#x0026;language=en&#x0023;">http://kess.kedi.re.kr/eng/publ/view?survSeq=2013&#x0026;menuSeq=3894&#x0026;publSeq=2&#x0026;itemCode=02&#x0026;menuId=0&#x0026;language=en&#x0023;</ext-link></comment>
    </element-citation>
  </ref>

  <ref id="B3">
    <label>3</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Ha</surname>
          <given-names>NS</given-names>
        </name>
        <name>
          <surname>Han</surname>
          <given-names>KS</given-names>
        </name>
        <name>
          <surname>Choi</surname>
          <given-names>J</given-names>
        </name>
      </person-group>
      <article-title>The relationship of perceived stress, ways of coping, and stress response of nursing students</article-title>
      <source>J Korean Acad Nurs</source>
      <year>1998</year>
      <volume>28</volume>
      <issue>2</issue>
      <fpage>358</fpage>
      <lpage>368</lpage>
    </element-citation>
  </ref>

  <ref id="B4">
    <label>4</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Kang</surname>
          <given-names>BO</given-names>
        </name>
        <name>
          <surname>Ji</surname>
          <given-names>SA</given-names>
        </name>
      </person-group>
      <article-title>Experiences and process of patients' healing relation with nurses</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>1995</year>
      <volume>1</volume>
      <issue>1</issue>
      <fpage>112</fpage>
      <lpage>131</lpage>
    </element-citation>
  </ref>

  <ref id="B5">
    <label>5</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Msiska</surname>
          <given-names>G</given-names>
        </name>
        <name>
          <surname>Smith</surname>
          <given-names>P</given-names>
        </name>
        <name>
          <surname>Fawcett</surname>
          <given-names>T</given-names>
        </name>
      </person-group>
      <article-title>Exposing emotional labour experienced by nursing students during their clinical learning experience: A Malawian perspective</article-title>
      <source>Int J Afr Nurs Sci</source>
      <year>2014</year>
      <volume>1</volume>
      <fpage>43</fpage>
      <lpage>50</lpage>
      <pub-id pub-id-type="doi">10.1016/j.ijans.2014.07.001</pub-id>
    </element-citation>
  </ref>

  <ref id="B6">
    <label>6</label>
    <element-citation publication-type="book">
      <person-group person-group-type="author">
        <name>
          <surname>Hochschild</surname>
          <given-names>AR</given-names>
        </name>
      </person-group>
      <source>The managed heart: commercialization of human feeling</source>
      <publisher-loc>Berkeley</publisher-loc>
      <publisher-name>University of California Press</publisher-name>
      <year>1983</year>
    </element-citation>
  </ref>

  <ref id="B7">
    <label>7</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Morris</surname>
          <given-names>JA</given-names>
        </name>
        <name>
          <surname>Feldman</surname>
          <given-names>DD</given-names>
        </name>
      </person-group>
      <article-title>Managing emotions in the workplace</article-title>
      <source>J Manag Issue</source>
      <year>1997</year>
      <volume>9</volume>
      <issue>3</issue>
      <fpage>257</fpage>
      <lpage>274</lpage>
    </element-citation>
  </ref>

  <ref id="B8">
    <label>8</label>
    <element-citation publication-type="thesis">
      <person-group person-group-type="author">
        <name>
          <surname>Lee</surname>
          <given-names>YH</given-names>
        </name>
      </person-group>
      <source>Antecedent and consequences of emotional labor in head coaches of NCAA Division I program [dissertation]</source>
      <publisher-loc>Ohio</publisher-loc>
      <publisher-name>The Ohio State University</publisher-name>
      <year>2012</year>
    </element-citation> 
  </ref>

  <ref id="B9">
    <label>9</label>
    <element-citation publication-type="book">
      <person-group person-group-type="author">
        <name>
          <surname>Kim</surname>
          <given-names>YJ</given-names>
        </name>
      </person-group>
      <source>Influence of burnout on the relationship of emotional labor and customer orientation: Focusing on airlines employees</source>
      <publisher-loc>Gyeonggi-do</publisher-loc>
      <publisher-name>Kyungwon University</publisher-name>
      <year>2010</year>
    </element-citation>
  </ref>

  <ref id="B10">
    <label>10</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Zamanzadeh</surname>
          <given-names>V</given-names>
        </name>
        <name>
          <surname>Valizadeh</surname>
          <given-names>L</given-names>
        </name>
        <name>
          <surname>Sayadi</surname>
          <given-names>L</given-names>
        </name>
        <name>
          <surname>Taleghani</surname>
          <given-names>F</given-names>
        </name>
        <name>
          <surname>Howard</surname>
          <given-names>F</given-names>
        </name>
        <name>
          <surname>Jeddian</surname>
          <given-names>A</given-names>
        </name>
      </person-group>
      <article-title>Emotional labour of caring for homatopoietic stem cell transplantation patients: Iranian nurses' experiences</article-title>
      <source>Asian Nurs Res (Korean Soc Nurs Sci)</source>
      <year>2013</year>
      <volume>7</volume>
      <fpage>91</fpage>
      <lpage>97</lpage>
      <pub-id pub-id-type="doi">10.1016/j.anr.2013.04.004</pub-id>
    </element-citation>
  </ref>

  <ref id="B11">
    <label>11</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Yang</surname>
          <given-names>FH</given-names>
        </name>
        <name>
          <surname>Chang</surname>
          <given-names>CC</given-names>
        </name>
      </person-group>
      <article-title>Emotional labour, job satisfaction and organizational commitment among clinical nurses: A questionnaire survey</article-title>
      <source>Int J Nurs Stud</source>
      <year>2008</year>
      <volume>45</volume>
      <fpage>879</fpage>
      <lpage>887</lpage>
      <pub-id pub-id-type="doi">10.1016/j.ijnurstu.2007.02.001</pub-id>
    </element-citation>
  </ref>

  <ref id="B12">
    <label>12</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Kim</surname>
          <given-names>IS</given-names>
        </name>
      </person-group>
      <article-title>The role of self-efficacy and social support in the relationship between emotional labor and burn out, turn over intention among hospital nurses</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>2009</year>
      <volume>15</volume>
      <issue>4</issue>
      <fpage>515</fpage>
      <lpage>526</lpage>
    </element-citation>
  </ref>

  <ref id="B13">
    <label>13</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Yang</surname>
          <given-names>YK</given-names>
        </name>
      </person-group>
      <article-title>A study of burnout, emotional labor, and self-efficacy in nurses</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>2011</year>
      <volume>17</volume>
      <issue>4</issue>
      <fpage>423</fpage>
      <lpage>431</lpage>
      <pub-id pub-id-type="doi">10.11111/jkana.2011.17.4.423</pub-id>
    </element-citation>
  </ref>

  <ref id="B14">
    <label>14</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Byun</surname>
          <given-names>DS</given-names>
        </name>
        <name>
          <surname>Yom</surname>
          <given-names>YH</given-names>
        </name>
      </person-group>
      <article-title>Factors affecting the burnout of clinical nurses: Focused on emotional labor</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>2009</year>
      <volume>15</volume>
      <issue>3</issue>
      <fpage>444</fpage>
      <lpage>454</lpage>
    </element-citation>
  </ref>

  <ref id="B15">
    <label>15</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Park</surname>
          <given-names>HJ</given-names>
        </name>
      </person-group>
      <article-title>Emotional labour, emotional expression and burnout of clinical nurses</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>2009</year>
      <volume>15</volume>
      <issue>2</issue>
      <fpage>225</fpage>
      <lpage>232</lpage>
    </element-citation>
  </ref>

  <ref id="B16">
    <label>16</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Grandey</surname>
          <given-names>AA</given-names>
        </name>
      </person-group>
      <article-title>Emotion regulation in the workplace: A new way to conceptualize emotional labor</article-title>
      <source>J Occup Health Psychol</source>
      <year>2000</year>
      <volume>5</volume>
      <fpage>95</fpage>
      <lpage>110</lpage>
      <pub-id pub-id-type="doi">10.1037/1076-8998.5.1.95</pub-id>
    </element-citation>
  </ref>

  <ref id="B17">
    <label>17</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Park</surname>
          <given-names>KS</given-names>
        </name>
        <name>
          <surname>Hwang</surname>
          <given-names>YY</given-names>
        </name>
        <name>
          <surname>Choi</surname>
          <given-names>EH</given-names>
        </name>
      </person-group>
      <article-title>The study of the nursing students' lived experience of clinical practice at the intensive care unit</article-title>
      <source>J Korean Acad Adult Nurs</source>
      <year>2003</year>
      <volume>15</volume>
      <issue>3</issue>
      <fpage>373</fpage>
      <lpage>382</lpage>
    </element-citation>
  </ref>

  <ref id="B18">
    <label>18</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Jack</surname>
          <given-names>K</given-names>
        </name>
        <name>
          <surname>Wibberley</surname>
          <given-names>C</given-names>
        </name>
      </person-group>
      <article-title>The meaning of emotion work to student nurses: A Heideggerian analysis</article-title>
      <source>Int J Nurs Stud</source>
      <year>2014</year>
      <volume>51</volume>
      <fpage>900</fpage>
      <lpage>907</lpage>
      <pub-id pub-id-type="doi">10.1016/j.ijnurstu.2013.10.009</pub-id>
    </element-citation>
  </ref>

  <ref id="B19">
    <label>19</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Baik</surname>
          <given-names>DW</given-names>
        </name>
        <name>
          <surname>Yom</surname>
          <given-names>YH</given-names>
        </name>
      </person-group>
      <article-title>Effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses</article-title>
      <source>J Korean Acad Nurs Adm</source>
      <year>2012</year>
      <volume>18</volume>
      <issue>3</issue>
      <fpage>271</fpage>
      <lpage>280</lpage>
      <pub-id pub-id-type="doi">10.11111/jkana.2012.18.3.271</pub-id>
    </element-citation>
  </ref>

  <ref id="B20">
    <label>20</label>
    <element-citation publication-type="thesis">
      <person-group person-group-type="author">
        <name>
          <surname>Oh</surname>
          <given-names>SE</given-names>
        </name>
      </person-group>
      <source>Emotional intelligence, emotional labor and burnout of clinical nurse [master's thesis]</source>
      <publisher-loc>Suwon</publisher-loc>
      <publisher-name>Ajou University</publisher-name>
      <year>2013</year>
    </element-citation> 
  </ref>

  <ref id="B21">
    <label>21</label>
    <element-citation publication-type="thesis">
      <person-group person-group-type="author">
        <name>
          <surname>Ahn</surname>
          <given-names>EM</given-names>
        </name>
      </person-group>
      <source>The Relationship between Emotional labor, Burnout, Job satisfaction of nurses at long term care hospital[master's thesis]</source>
      <publisher-loc>Suwon</publisher-loc>
      <publisher-name>Ajou University</publisher-name>
      <year>2013</year>
    </element-citation> 
  </ref>

  <ref id="B22">
    <label>22</label>
    <element-citation publication-type="book">
      <person-group person-group-type="author">
        <name>
          <surname>Mayer</surname>
          <given-names>JD</given-names>
        </name>
        <name>
          <surname>Salovey</surname>
          <given-names>P</given-names>
        </name>
      </person-group>
      <chapter-title>What is emotional intelligence?</chapter-title>
      <person-group person-group-type="editor">
        <name>
          <surname>Salovey</surname>
          <given-names>P</given-names>
        </name>
        <name>
          <surname>Sluyter</surname>
          <given-names>DJ</given-names>
        </name>
      </person-group>
      <source>Emotional development and emotional intelligence: Educational implications</source>
      <publisher-loc>New York</publisher-loc>
      <publisher-name>Basic Books</publisher-name>
      <year>1997</year>
      <fpage>3</fpage>
      <lpage>31</lpage>
    </element-citation>
  </ref>

  <ref id="B23">
    <label>23</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Wong</surname>
          <given-names>C</given-names>
        </name>
        <name>
          <surname>Law</surname>
          <given-names>KS</given-names>
        </name>
      </person-group>
      <article-title>The effect of leader and follower emotional intelligence on performance and attitude: An exploratory study</article-title>
      <source>Leadersh Q</source>
      <year>2002</year>
      <volume>13</volume>
      <fpage>243</fpage>
      <lpage>274</lpage>
      <pub-id pub-id-type="doi">10.1016/S1048-9843(02)00099-1</pub-id>
    </element-citation>
  </ref>

  <ref id="B24">
    <label>24</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Ahn</surname>
          <given-names>SA</given-names>
        </name>
        <name>
          <surname>Yea</surname>
          <given-names>CJ</given-names>
        </name>
        <name>
          <surname>Yeom</surname>
          <given-names>DM</given-names>
        </name>
      </person-group>
      <article-title>The impact of nurses' job demands, job resources, emotional labor and emotional intelligence on burnout</article-title>
      <source>Soc Sci Res Rev</source>
      <year>2011</year>
      <volume>27</volume>
      <issue>4</issue>
      <fpage>25</fpage>
      <lpage>43</lpage>
    </element-citation>
  </ref>

  <ref id="B25">
    <label>25</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Bae</surname>
          <given-names>BR</given-names>
        </name>
        <name>
          <surname>Kim</surname>
          <given-names>NG</given-names>
        </name>
      </person-group>
      <article-title>The influences of service provider's emotional labor on burnout and customer orientation: Moderating effects of emotional intelligence</article-title>
      <source>J Ind Econ Bus</source>
      <year>2012</year>
      <volume>25</volume>
      <issue>1</issue>
      <fpage>497</fpage>
      <lpage>521</lpage>
    </element-citation>
  </ref>

  <ref id="B26">
    <label>26</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Kim</surname>
          <given-names>MJ</given-names>
        </name>
      </person-group>
      <article-title>Effects of the hotel employee's emotional labor upon the job-related attitudes</article-title>
      <source>J Tourism Sci</source>
      <year>1998</year>
      <volume>21</volume>
      <issue>2</issue>
      <fpage>129</fpage>
      <lpage>141</lpage>
    </element-citation>
  </ref>

  <ref id="B27">
    <label>27</label>
    <element-citation publication-type="thesis">
      <person-group person-group-type="author">
        <name>
          <surname>Baik</surname>
          <given-names>DW</given-names>
        </name>
      </person-group>
      <source>The effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses[master's thesis]</source>
      <publisher-loc>Seoul</publisher-loc>
      <publisher-name>Chung-Ang University</publisher-name>
      <year>2012</year>
    </element-citation> 
  </ref>

  <ref id="B28">
    <label>28</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Maslach</surname>
          <given-names>C</given-names>
        </name>
        <name>
          <surname>Jackson</surname>
          <given-names>SE</given-names>
        </name>
      </person-group>
      <article-title>The measurement of experienced burnout</article-title>
      <source>J Occup Behav</source>
      <year>1981</year>
      <volume>2</volume>
      <fpage>99</fpage>
      <lpage>113</lpage>
      <pub-id pub-id-type="doi">10.1002/job.4030020205</pub-id>
    </element-citation>
  </ref>

  <ref id="B29">
    <label>29</label>
    <element-citation publication-type="thesis">
      <person-group person-group-type="author">
        <name>
          <surname>Heo</surname>
          <given-names>YM</given-names>
        </name>
      </person-group>
      <source>Factors affecting the burnout of nurses in cancer wards [master's thesis]</source>
      <publisher-loc>Jinju</publisher-loc>
      <publisher-name>Gyeongsang National University</publisher-name>
      <year>2013</year>
    </element-citation> 
  </ref>

  <ref id="B30">
    <label>30</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Baron</surname>
          <given-names>RM</given-names>
        </name>
        <name>
          <surname>Kenny</surname>
          <given-names>DA</given-names>
        </name>
      </person-group>
      <article-title>The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations</article-title>
      <source>J Pers Soc Psychol</source>
      <year>1986</year>
      <volume>51</volume>
      <issue>6</issue>
      <fpage>1173</fpage>
      <lpage>1182</lpage>
      <pub-id pub-id-type="doi">10.1037/0022-3514.51.6.1173</pub-id>
    </element-citation>
  </ref>

  <ref id="B31">
    <label>31</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Park</surname>
          <given-names>SM</given-names>
        </name>
        <name>
          <surname>Park</surname>
          <given-names>OI</given-names>
        </name>
        <name>
          <surname>Moon</surname>
          <given-names>H</given-names>
        </name>
      </person-group>
      <article-title>The effect of the emotional intelligence on the relationship between emotional labor and turnover intention of the general hospital nurses</article-title>
      <source>Health Soc Welf Rev</source>
      <year>2013</year>
      <volume>33</volume>
      <issue>3</issue>
      <fpage>540</fpage>
      <lpage>564</lpage>
      <pub-id pub-id-type="doi">10.1111/j.1468-2397.2012.00900.x</pub-id>
    </element-citation>
  </ref>

  <ref id="B32">
    <label>32</label>
    <element-citation publication-type="journal">
      <person-group person-group-type="author">
        <name>
          <surname>Shin</surname>
          <given-names>EJ</given-names>
        </name>
        <name>
          <surname>Park</surname>
          <given-names>YS</given-names>
        </name>
      </person-group>
      <article-title>Emotional intelligence, ego resilience, stress in clinical practice of nursing students</article-title>
      <source>J Korea Acad-Ind Coop Soc</source>
      <year>2013</year>
      <volume>14</volume>
      <issue>11</issue>
      <fpage>5636</fpage>
      <lpage>5645</lpage>
      <pub-id pub-id-type="doi">10.5762/KAIS.2013.14.11.5636</pub-id>
    </element-citation>
  </ref>

</ref-list>

</back>

<floats-group>

<table-wrap position="float" id="T1">
<label>Table 1</label>
<caption>
  <title>General Characteristics of Respondents (<italic>N</italic>=171)</title>
</caption>
<graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="jkana-21-77-i001"></graphic>
<table-wrap-foot>
<fn>
  <p>GPA=Grade point average.</p>
</fn>
</table-wrap-foot>
</table-wrap>

<table-wrap position="float" id="T2">
<label>Table 2</label>
<caption>
  <title>Descriptive Statistics and Correlation Coefficient among Variables (<italic>N</italic>=171)</title>
</caption>
<graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="jkana-21-77-i002"></graphic>
<table-wrap-foot>
<fn>
  <p><sup>&#x002A;</sup><italic>p</italic>&#x003C;.05, <sup>&#x002A;&#x002A;</sup><italic>p</italic>&#x003C;.01, <sup>&#x002A;&#x002A;&#x002A;</sup><italic>p</italic>&#x003C;.001.</p>
</fn>
</table-wrap-foot>
</table-wrap>

<table-wrap position="float" id="T3">
<label>Table 3</label>
<caption>
  <title>Differences in Variables according to Characteristics of Participants (<italic>N</italic>=171)</title>
</caption>
<graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="jkana-21-77-i003"></graphic>
<table-wrap-foot>
<fn>
  <p>GPA=Grade point average.</p>
</fn>
</table-wrap-foot>
</table-wrap>

<table-wrap position="float" id="T4">
<label>Table 4</label>
<caption>
  <title>Results of Hierarchical Regression Analysis (<italic>N</italic>=171)</title>
</caption>
<graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="jkana-21-77-i004"></graphic>
<table-wrap-foot>
<fn>
  <p><sup>&#x002A;</sup><italic>p</italic>&#x003C;.05, <sup>&#x002A;&#x002A;</sup><italic>p</italic>&#x003C;.01, <sup>&#x002A;&#x002A;&#x002A;</sup><italic>p</italic>&#x003C;.001.</p>
</fn>
</table-wrap-foot>
</table-wrap>

</floats-group>

</article>