Journal List > J Korean Acad Nurs Adm > v.18(1) > 1051628

Kang, Han, and Kang: Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses

Abstract

Purpose

This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses.

Method

A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression.

Results

The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate.

Conclusion

These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.

Figures and Tables

Table 1
General Characteristics of the Participants (N=647)
jkana-18-13-i001

*ICU=Intensive Care Unit, OR=Operation Room

Table 2
Descriptive Statistics for Communication Satisfaction and Organizational Committment (N=647)
jkana-18-13-i002
Table 3
Organizational Commitment by General Characteristics (n=647)
jkana-18-13-i003

Abbreviations: ICU=intensive care unit ; OR=operating room; OBGY= obstetrics gynecology; OPD=out patient department ;

Post hoc: Scheffe , *p<.05, **p<.01, ***p<.001

Table 4
Correlation Between Nurses' Communication and Organizational Commitment (N=647)
jkana-18-13-i004

*p < .001

Table 5
Regression Analysis for Organizational Commitment (n=647)
jkana-18-13-i005

a : Reference Category, *p<.05, **p<.01, ***p<.001

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