Effect of Workplace Bullying and Job Stress on Turnover Intention in Hospital Nurses

Younju Lee; Mihyoung Lee; Kunsook Bernstein

doi:10.12934/jkpmhn.2013.22.2.77

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Lee, Lee, and Bernstein: Effect of Workplace Bullying and Job Stress on Turnover Intention in Hospital Nurses

Original Article

Journal of Korean Academy of Psychiatric and Mental Health Nursing

Journal of Korean Academy of Psychiatric and Mental Health Nursing 2013; 22(2): 77-87.

Published online: 30 June 2013

DOI: https://doi.org/10.12934/jkpmhn.2013.22.2.77

Effect of Workplace Bullying and Job Stress on Turnover Intention in Hospital Nurses

Younju Lee¹, Mihyoung Lee¹, Kunsook Bernstein²

¹Department of Nursing, Inha University, Incheon, Korea.

²Hunter College, School of Nursing, New York, USA.

Corresponding author: Lee, Younju. Department of Nursing, Inha University, 100 Inha-ro, Nam-gu, Incheon 402-751, Korea. Tel: +82-10-3261-7688, Fax: 82-32-874-5880, daminzimin@naver.com

Received 6 March 2013 Revised 4 April 2013 Accepted 25 June 2013

(open-access):

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Purpose

The purposes of this study were to explore nurse' bullying experiences according to demographic characteristics and to identify effects of workplace bullying and job stress on turnover intention in hospital nurses.

Methods

One hundred sixty-one graduate students working as nurses were recruited. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and Stepwise multiple regression with PASW 18.0.

Results

Results show that 23.0% of the nurses interviewed had experienced bullying in the workplace within the last six months and 19.4% had been bullied during the entire employment period. Bullying perpetrators included nurses (52.9%), physicians (23.0%), and patients (17.8%). Bully nurses consisted of senior nurses (63.0%), managers or supervisors (29.6%), colleagues (3.7%), and junior nurses (3.7%). Job turnover intention in hospital nurses was significantly correlated with workplace bullying (r=.20, p=.012) and job stress (r=.37, p<.001). The most significant predictors influencing the turnover intention of hospital nurses were job stress, age, and bullying in total career and these factors accounted for 21.0% of the variance.

Conclusion

Job stress and bullying significantly influence turnover intention. Therefore, educational programs should be developed and implemented to prevent workplace bullying.

Keywords: Workplace, Bullying, Job stress, Turnover, Nurses

Figures and Tables

Table 1

Data related to Workplace Bullied Experience (N=161)

Table 2

Descriptive Statistics of Workplace Bullying, Job Stress and Turnover Intention (N=161)

Table 3

Workplace Bullying, Job Stress, Turnover Intention according to Socio-demographic Characteristics (N=161)

WPB=workplace bullying; HN=head nurse.

^†Duncan test; ^‡(≥30~<100 beds).

Table 4

Correlations among Workplace Bullying, Job Stress and Turnover Intention (N=161)

P-WPB=person-related workplace bullying; W-WPB=work-related workplace bullying; I-WPB=intimidation-related Workplace bullying: JD=job demand; IJC=insufficient job control; IC=interpersonal conflict; JI=job insecurity; OS=occupational system; LR=lack of reward; OC=organizational climate.

^*p<.05, ^**p<.01.

Table 5

Factors Influencing of Turnover Intention in Nurses (N=161)

WPB=workplace bullying.

Notes

This work was supported by INHA UNIVERSITY Research Grant.

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